Professional Certified HouseKeeping

Course details

IPATS Offering this course benefits the training will enable you to get a placement in Hospitality industry in Hotels, Clubs, Bars, Resorts, etc.

For in service working professional a job promotion is highly ;

Course Contents / Outline

• Hotel Housekeeping Management
• Importance, Function, Role of Housekeeping Management
• Room and Floor Practices
• Room Rates, Room categories
• Types of Guestrooms
• Making up the Bed, Turndown Service
• Cleaning Agents & Equipment
• Procedures in Cleaning:
• Room
• Bathroom
• Public Areas
• Dirty Dozen
• Spring
• Cleaning Routes of Housekeeping
• Desk Control

COURSE OBJECTIVE :
House Keeping basically makes the provision of a clean, comfortable and safe environment. As the guest enters the foyer he forms an impression of the establishment from its outward appearance. Then after check-in, the guest comes in to contact with the lift and staircase of the Corridor to reach the allocated rooms or lounge and public ;By this time he/she closely observes the clear lines decor furnishing etc. Thus the prime aim of this well-structured syllabus is to provide a unique balance between theoretical & practical input using advanced teaching aids, followed by six months industrial training providing exposure to the students.

COURSE CONTENT BRIEF:

• Housekeeping Operation
• Introduction
• Meaning and definition, Importance of Housekeeping
• Responsibility of Housekeeping department
• A career in the Housekeeping department
• Personal Hygiene, Sanitation & Safety
• Housekeeping Department
• Organization framework of the Department (Large/Medium/Small Hotel)
• Job Description and Job Specification of Staff in the department
• Attributes and Qualities of the Housekeeping staff- skills of a good Housekeeper
• Interdepartmental Co-ordination with more emphasis on front office and the maintenance department
• Housekeeping Procedures
• Briefing and Debriefing
• Indenting from stores, Inventory of Housekeeping Items
• House keeping control desk, Importance, Role, Co-ordination, check list, key control
• Handling Lost and Found
• Handling of Guest queries, problem, request
• General operations of control desk
• Role of control desk during Emergency
• Hotel Guest Room
• Layout of guest room (Types)
• Types of guest rooms
• Furniture/Fixtures/Fittings/Soft Furnishings/ Accessories/ Guest Supplies/Amenities in a guest room (to be dealt in brief only)
• Cleaning Science
• Characteristics of a good cleaning agent
• Types of cleaning agent
• Cleaning products (Domestic and Industrial)
• Room Cleaning and Public Area Cleaning Procedures.
• Cleaning Equipment
• Types of Equipment
• Operating Principles of Equipment
• Storage, Upkeep, Maintenance of equipment
• Care and cleaning of different surfaces
• Metal, Glass, Leather, Rexine, Ceramic, Wood, Wall and floor covering

PRACTICAL

• Glossary of terms ACCOMMODATION MANAGEMENT
• Planning Guest Room Layout
• Identification of cleaning equipment- Manual & mechanical
• Cleaning of different surface
• Stain removal & flower decoration
• Scrubbing, polishing, wiping, washing, rinsing, swabbing, mopping, sweeping, brushing, buffing
• Bed making procedures and preparing amenity checklist.
• Flower Arrangements
• Interior Decoration
• Lighting and Colour Scheme

Benefits: 

Become fully trained and improve your employment opportunities Recognised nationally and internationally by employers Study online, anywhere via our e-learning system

• Access to high-quality courses written by industry experts
• Learning materials 
• 7 days administrative, tutor and technical support
• Easy to understand course content
• Unlimited enrollment with one year expiry
• Evaluation is based on written course work

Updated on 16 February, 2020