- Duration / Course length: Upto 1 Hour Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Course DetailsStruggling to speak up, set boundaries, or express your thoughts clearly and confidently? Whether it’s in your personal relationships or your professional life, assertiveness is a skill that can transform your communication style and self-image.
The Practical Assertiveness Training course is designed to help you master the art of expressing yourself in a confident, respectful, and effective manner. You’ll explore techniques to boost self-confidence, develop emotional intelligence, and overcome anxiety or fear when dealing with challenging conversations. From social scenarios to high-pressure workplace situations, this course prepares you to stand your ground while maintaining harmony and professionalism.
Ideal for professionals, students, team leaders, and anyone looking to enhance their personal growth and communication skills.
Course Curriculum
Module 01: Introduction to Assertiveness Skills
- What is assertiveness?
- Passive, aggressive, and assertive behaviours
- Benefits of being assertive
- Identifying your strengths
- Techniques to boost confidence
- Power poses and mindset shifts
- Understanding emotional triggers
- Emotional regulation
- Empathy and assertive expression
- Verbal and non-verbal communication
- “I” statements vs. blaming language
- Listening skills and active response
- Handling rejection or criticism
- Saying “no” without guilt
- Navigating conversations with friends and family
- Setting professional boundaries
- Dealing with difficult colleagues or managers
- Requesting feedback, promotions, or changes
- Identifying limiting beliefs
- Cognitive-behavioral strategies
- Techniques for speaking up under pressure
- The connection between esteem and assertiveness
- Building self-worth
- Daily practices to maintain a healthy self-image
Why Choose Us?
- Learn from practical, real-world examples
- Easy-to-follow content with guided exercises
- Accessible on any device, any time
- Lifetime access and downloadable resources
- UK & internationally recognised certificate
- Expert tutor support and 24/7 learner assistance
Eligibility / Requirements
Eligibility/Requirements
- No prior experience needed
- Open to all learners looking to build personal and professional confidence
- A willingness to practice and reflect on your communication habits
Job roles this course is suitable for:
Customer Service Advisor , Team Leader or Supervisor , HR or Training Assistant , Sales Executive , Administrative ProfessionalAbout John Academy
John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.
Who We Are
We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.
Certification
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.
