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IOMH - Institute of Mental Health Pharmacy Assistant and Technician Foundation IOMH - Institute of Mental Health
  • Duration / Course length: Upto 3 Hours Start now
  • Accredited by: CiQCPD Qualification Standards
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

In the Pharmacy Assistant and Technician Foundation course, you will learn everything you need to know about working in a pharmacy. You'll discover the important roles of pharmacy assistants and technicians, and how they help patients get the right medications. Throughout the course, you'll gain practical skills in patient counselling, where you'll learn how to communicate effectively and help people understand their medications better.

You'll also explore how pharmacies manage prescriptions and minimize mistakes to ensure patient safety. Understanding inventory control and health safety in pharmacies will be key parts of your learning too. By the end of the course, you'll be confident in using standard procedures in pharmacy settings and will know the essential terminology used in the pharmaceutical field.

This course is perfect for anyone interested in starting a career as a Pharmacy Assistant or Technician. It's designed to give you the knowledge and skills you need to succeed in this important healthcare role.

Learning Outcomes:
  • Understand the roles and responsibilities of Pharmacy Assistants and Technicians.
  • Master effective communication techniques within pharmacy environments.
  • Gain proficiency in prescription dispensing and minimizing errors.
  • Learn inventory control and management practices specific to pharmacies.
  • Implement standard operating procedures (SOPs) effectively.
  • Assess health and safety risks and comprehend pharmaceutical terminology.


Course curriculum: 
  • Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician
  • Module 2: Job Role of Pharmacy Technicians
  • Module 3: Pharmacy Assistant Patient Counselling Guide
  • Module 4: Communication in Pharmacy Settings
  • Module 5: The Pharmacy Team and Practices
  • Module 6: Prescription and Dispensing in Pharmacies
  • Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies
  • Module 8: Inventory Control and Management in Pharmacies
  • Module 9: Standard Operating Procedures (SOPs)
  • Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology
Updated on 28 June, 2024

Eligibility / Requirements


To enrol in this course, you only need a basic understanding of English and an internet connection.

Job roles this course is suitable for:

Pharmacy Assistant , Pharmacy Technician , Pharmacy Support Specialist , Pharmaceutical Sales Associate , Pharmacy Inventory Coordinator , Pharmacy Administrative Assistant , Customer Service Representative , Medication Aide , Pharmacy Sales Associate

About IOMH - Institute of Mental Health

The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.

Our Vision: At the IOMH (Institute of Mental Health), we envision a world where every person is inspired to embrace change, overcome obstacles, motivate others, and find hope in the face of adversity. We believe that through education and support, individuals can tap into their inner strength and create meaningful transformations in all aspects of life.

Our Mission: Our mission is to break barriers and ignite the spark of possibility within you. We are committed to offering a diverse range of courses and programs that encompass variousniches, allowing you to explore and excel in multiple areas of interest. Our skillfully crafted content, designed by specialists, provides you with the knowledge and skills you need to become a well-rounded and empowered individual.

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