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- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Negotiation and conflict resolution skills are essential for success in any environment. This course will equip you with the tools you need to handle conflicts effectively and negotiate successfully. You will gain a deep understanding of conflict dynamics and learn how to manage them in various situations. With a focus on negotiation strategies, you will discover how to prepare for negotiations and use powerful techniques to achieve your desired outcomes.The Negotiation and Conflict Resolution course also explores the role of emotional intelligence in negotiations, helping you understand the feelings and motivations of others. Cross-cultural negotiation insights will expand your perspective, enabling you to communicate effectively with diverse groups. Additionally, you will learn how to leverage your personal negotiating power to improve your results.
By the end of this Negotiation and Conflict Resolution course, you will be confident in your ability to navigate challenging conversations and create win-win solutions. Whether for your career or personal life, these negotiation and conflict resolution skills will set you on the path to success.
Learning Outcomes
- Understand the fundamentals of conflict and its management.
- Recognize key negotiation concepts and processes.
- Develop powerful negotiation tools for effective outcomes.
- Enhance emotional intelligence to improve negotiations.
- Explore cross-cultural aspects of negotiation.
- Harness personal negotiating power for better results.
- Module 01: Understanding Conflict
- Module 02: Conflict Management
- Module 03: Understanding Negotiation
- Module 04: The Negotiation Process and Preparation
- Module 05: Powerful Negotiation Tool
- Module 06: Emotional Intelligence
- Module 07: Cross-Cultural Negotiation
- Module 08: Multi-Party Negotiations
- Module 09: Using Your Personal Negotiating Power
Eligibility / Requirements
To enrol in this course, you only need a basic understanding of English and an internet connection.
Job roles this course is suitable for:
Conflict Resolution Specialist , Negotiation Consultant , Mediation Coordinator , HR Conflict Manager , Business Negotiator , Sales Negotiation Strategist , Project Manager , Customer Relations Specialist , Team Leader , Organizational Development ConsultantAbout IOMH - Institute of Mental Health
The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.
Our Vision: At the IOMH (Institute of Mental Health), we envision a world where every person is inspired to embrace change, overcome obstacles, motivate others, and find hope in the face of adversity. We believe that through education and support, individuals can tap into their inner strength and create meaningful transformations in all aspects of life.
Our Mission: Our mission is to break barriers and ignite the spark of possibility within you. We are committed to offering a diverse range of courses and programs that encompass variousniches, allowing you to explore and excel in multiple areas of interest. Our skillfully crafted content, designed by specialists, provides you with the knowledge and skills you need to become a well-rounded and empowered individual.
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