Minute Taking

Course details

Minute Taking
Diploma of achievement in Minute Taking Level 5. Additional CPD Accredited Minute Taking Certificate with 90 CPD points available without extra study.
Take your office admin and business support skills to the next level, with this advanced Minute Taking Course. Learn how to capture and record appropriate information to meet the requirements of the business, building the skills and knowledge needed to perform a key administrative role. This exclusive course introduces the purpose of meeting minutes, how to create a viable template for meeting minutes and an overview of the different types of meeting minutes. Learn how to improve your listening skills, develop critical thinking skills and take your confidence at work to an entirely higher level. Whether pursuing promotion with an existing employer or setting your sights on something new, this exclusive Level 5 Minute Taking Course could help you take that next big step!


Minute Taking Course Syllabus

UNIT 1 - The Role Of A Minute Taker
This module covers the following key topics:

• The Role of a Minute Taker
• The Skills of a Minute-Taker
• Meeting Agreements

UNIT 2 - Minutes Styles & Recording Information

This module covers the following key topics:

• Choosing a Style
• What Do I Record?
• Recording Information with OneNote
• Organizing Data During the Meeting
• Using Templates for Meeting Minutes

UNIT 3 - Techniques For Preparing Minutes

This module covers the following key topics:

• Top Techniques
• Writing Minutes
• Editing Minutes
• Taking Minutes in an Interactive Meeting
• The Minute Book

UNIT 4 - Developing Active Listening Skills

This module covers the following key topics:

• The Basics of Active Listening
• Body Language Basics
• Attitude is everything
• The Communication Process
• Building Relationships
• Getting Over Listening Roadblocks

UNIT 5 - Developing Organizational Skills

This module covers the following key topics:

• High Reliability Organizations
• The Anticipation Principles
• Resistance to Simplification
• Sensitivity to Operations
• The Containment Principles
• Deference to Expertise
• Auditing for High Reliability

UNIT 6 - Developing Critical Thinking Skills

This module covers the following key topics:

• Where Do Other Types of Thinking Fit In?
• Pitfalls to Reasoned Decision Making
• The Critical Thinking Process
• A Critical Thinker's Skill Set
• Creating Explanations
• Critical and Creative Thought Systems

UNIT 7 - Developing Interpersonal Skills

This module covers the following key topics:

• What are Communication Skills?
• Getting Better with Communication
• Probing Techniques

UNIT 8 - Assertiveness And Self Confidence

This module covers the following key topics:

• What is Self-Esteem?
• Improving Self-Esteem
• Building Self-Esteem
• Increasing our Self-Esteem
• Esteemed Confidence
• The Power of Thought

UNIT 9 - Understanding Workplace Meetings

This module covers the following key topics:

• Scheduling Meetings
• Meeting Agendas
• Corporate Minutes
• Preparing Conference Materials

Updated on 19 October, 2021