- Duration / Course length: 64 Hours
- Timings: Weekends
- Accrediting body: KHDAPeopleCertCPD
Course details
DEFINE Phase
Learning Objectives
Key Deliverables
Voice of the Customer
Customer Identification
Identify Internal & External customers
Project impact on stakeholders
Customer Data Collection
Data Collection Methods
Customer Requirements
Critical-to-X (CTX)
Critical-to-Quality (CTQ) Tree
Quality Function Deployment (QFD)
KANO Model
Business Case & Project Charter
Project Charter
Business Case
Problem Statement
Goals & Objectives
Business Case & Project Charter (continued)
Project Charter (Continued from the previous slide)
Project Performance Requirements
Project Charter Review
Project Management Tools
GANTT Chart
Toll-gate Review
Analytical Tools
Affinity Diagram
Tree Diagram
MEASURE Phase
Data Collection
Sampling (Continued from the previous slide)
Methods of Sampling
Illustrations
Measurement System Analysis
Continuous Measurements
Gage R&R (Crossed)
Gage R&R (Nested)
Applicability of Measurement Systems to different organizational functions
Statistics
Central Limit Theorem
Probability
Terms & Concepts
Probability (Continued)
Probability Distributions:
Poisson Distribution
Binomial Distribution
Process Capability Studies
Process Capability Indices
Basics
Cp and Cpk
Pp and Ppk
Process Capability for Attribute Data
Binomial Capability
Poisson Capability
ANALYZE Phase
Learning Objectives
Key Deliverables
Measuring & Modeling Relationships Between Variables
Correlation Coefficient
Background & Meaning
MINITAB Analysis
Interpretation
Linear Regression
Background & Meaning
Regression Equation
P-value, S, R², and adjusted R²
ANOVA Table
Predicted Values
Residuals
Hypothesis Testing
Terminology (Definition & Interpretation)
Statistical Vs. Practical Significance
Power & Sample Size
1-Sample Z & 1-Sample t
1 Proportion & 2 Proportions
Test for Means, Variances, and Proportions
2-Sample t & Paired t
1-Sample Poisson Rate
Analysis of Variance (ANOVA)
One-Way
Goodness-of-Fit tests
Goodness-of-Fit for Poisson
Hypothesis Testing (Continued…)
Contingency Tables
Chi-square and Tests of Contingency Tables
Nonparametric Tests
Kruskal-Wallis
Mann-Whitney
Additional Analysis Methods
Gap Analysis
Root Cause Analysis (RCA)
Purpose of RCA
Fault-tree Analysis (FTA)
Corrective Action-Preventive Action (CAPA) mechanism
IMPROVE Phase
Learning Objectives
Key Deliverables
Design of Experiments
Terminology
Design Principles
Planning Experiments
LEAN Methods
5S
Poka-Yoke / Mistake-Proofing
KANBAN
Push-Pull System / Strategy
Standardized Work
JIDOKA
CONTROL Phase
Learning Objectives
Key Deliverables
Statistical Process Control (SPC)
Objectives of SPC
Selection of variables for Control Chart monitoring
The principle of Rational Sub-grouping
Control Chart Selection
Decision-Making Tree
Control Chart for Continuous Data:
X-bar & R-chart
X-bar & S-chart
Control Chart for Discrete Data
c-Chart (Number of Incidents)
p-chart (Percent defective)
np-Chart (Number of Defectives)
Eligibility / Requirements
Eligibility Criteria:
Education: Bachelor’s degree preferred (engineering, business, or related fields).
Experience:
Green Belt: 1–3 years in relevant roles (quality, operations, etc.).
Black Belt: 3–5 years + Green Belt certification.
Role: Involved in or leading process improvement initiatives.
Skills: Basic statistical knowledge; familiarity with tools like Excel or MINITAB is a plus.
Commitment: Willingness to learn and drive continuous improvement.
Certification Path: Completion of prior belt level and project work (for Green/Black Belt).
Job roles this course is suitable for:
Process Improvement Teams , Operations Managers , Quality Managers , Business AnalystsAbout Ascendia Holding
At Ascendia Holding, we believe growth is a journey, not just a destination. Whether you're an individual looking to level up or an organization striving for excellence through international certification or customized corporate training, we’re here to support you every step of the way.
We specialize in delivering practical, accredited programs across categories like:
Lean Six Sigma, Project Management, HR & Leadership, Soft Skills, Process Improvement, Business Transformation, and Customer Experience.
Why companies choose us:
✅ KHDA-approved and recognized across the UAE
✅ International accreditations from IASSC USA, CSSC USA, and CPD UK
✅ Real-world, project-based training delivered by industry experts
✅ Trusted by professionals across the GCC, US, and UK
✅ Over 1,250+ corporate training programs delivered with measurable outcomes
At the heart of what we do is a simple belief: when people and businesses thrive, the world becomes a better place. Let’s build something great together.
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