Lean Six Sigma Green Belt & Black Belt

Course details

DEFINE Phase

Learning Objectives
Key Deliverables

• Voice of the Customer

  • Customer Identification

  • Identify Internal & External customers

  • Project impact on stakeholders

• Customer Data Collection

  • Data Collection Methods

• Customer Requirements

  • Critical-to-X (CTX)

  • Critical-to-Quality (CTQ) Tree

  • Quality Function Deployment (QFD)

  • KANO Model

• Business Case & Project Charter

  • Project Charter

  • Business Case

  • Problem Statement

  • Goals & Objectives

Business Case & Project Charter (continued)

• Project Charter (Continued from the previous slide)

• Project Performance Requirements

• Project Charter Review

Project Management Tools

• GANTT Chart

• Toll-gate Review

Analytical Tools

• Affinity Diagram

• Tree Diagram

MEASURE Phase

Data Collection

• Sampling (Continued from the previous slide)

• Methods of Sampling

• Illustrations

Measurement System Analysis

• Continuous Measurements

  • Gage R&R (Crossed)

  • Gage R&R (Nested)

• Applicability of Measurement Systems to different organizational functions

Statistics

• Central Limit Theorem

• Probability

• Terms & Concepts

Probability (Continued)

• Probability Distributions:

  • Poisson Distribution

  • Binomial Distribution

Process Capability Studies

• Process Capability Indices

  • Basics

  • Cp and Cpk

  • Pp and Ppk

Process Capability for Attribute Data

• Binomial Capability

• Poisson Capability

ANALYZE Phase

Learning Objectives
Key Deliverables

Measuring & Modeling Relationships Between Variables

• Correlation Coefficient

  • Background & Meaning

  • MINITAB Analysis

  • Interpretation

• Linear Regression

  • Background & Meaning

  • Regression Equation

  • P-value, S, R², and adjusted R²

  • ANOVA Table

  • Predicted Values

  • Residuals

Hypothesis Testing

• Terminology (Definition & Interpretation)

• Statistical Vs. Practical Significance

• Power & Sample Size

• 1-Sample Z & 1-Sample t

• 1 Proportion & 2 Proportions

Test for Means, Variances, and Proportions

• 2-Sample t & Paired t

• 1-Sample Poisson Rate

Analysis of Variance (ANOVA)

• One-Way

Goodness-of-Fit tests

• Goodness-of-Fit for Poisson

Hypothesis Testing (Continued…)

• Contingency Tables

• Chi-square and Tests of Contingency Tables

Nonparametric Tests

• Kruskal-Wallis

• Mann-Whitney

Additional Analysis Methods

• Gap Analysis

• Root Cause Analysis (RCA)

  • Purpose of RCA

• Fault-tree Analysis (FTA)

• Corrective Action-Preventive Action (CAPA) mechanism

IMPROVE Phase

Learning Objectives
Key Deliverables

Design of Experiments

• Terminology

• Design Principles

• Planning Experiments

LEAN Methods

• 5S

• Poka-Yoke / Mistake-Proofing

• KANBAN

• Push-Pull System / Strategy

• Standardized Work

• JIDOKA

CONTROL Phase

Learning Objectives
Key Deliverables

Statistical Process Control (SPC)

• Objectives of SPC

• Selection of variables for Control Chart monitoring

• The principle of Rational Sub-grouping

• Control Chart Selection

• Decision-Making Tree

Control Chart for Continuous Data:

• X-bar & R-chart

• X-bar & S-chart

Control Chart for Discrete Data

• c-Chart (Number of Incidents)

• p-chart (Percent defective)

• np-Chart (Number of Defectives)