- Duration / Course length: Upto 130 Hours Start now
- Accredited by: CPD Qualification StandardsQuality License Scheme
- Certificates:
- Course delivery: This course is delivered in video format
Course details
OverviewFlash Sale! Don't Let Year-End Deals Slip Away – Enrol Now!
►►► Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM)Admission Gifts ◄◄◄
★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter ★★
In today’s rapidly changing business environment, ensuring compliance with Know Your Customer (KYC) regulations is more critical than ever. In the UK alone, financial institutions spend over £5 billion annually on KYC compliance to prevent fraud and protect customer data. Our Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) bundle is designed to equip you with the knowledge and skills needed to navigate these crucial areas. Whether you’re working in financial services, retail, or customer-facing roles, this course will provide you with a comprehensive understanding of how KYC helps safeguard businesses while improving customer service.
With KYC regulations becoming increasingly stringent across industries, it’s essential to master customer verification, risk assessment, and fraud prevention. This course also focuses on enhancing your skills in customer service and CRM—two key factors in building long-term customer relationships. Did you know that 84% of UK businesses are prioritizing customer experience to drive loyalty? By understanding KYC and CRM principles, you’ll help your company stay compliant while delivering exceptional service that keeps customers coming back.
Whether you’re managing customer data, handling complaints, or overseeing KYC processes, this bundle prepares you to lead in roles that demand a combination of compliance and customer relationship expertise. With a growing demand for KYC professionals in the UK, this is the perfect time to gain the skills that will set you apart in the job market.
Courses Are Included In This Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) Bundle:
- ➽ Course 01: Know Your Customer (KYC)
- ➽ Course 02: Level 3 Diploma in Customer Service
- ➽ Course 03: Customer Relationship Management
- ➽ Course 04: Customer Analytics Training
- ➽ Course 05: Customer Complaint Handler
- ➽ Course 06: Customer Service Fraud Officer
- ➽ Course 07: Call Centre Training
- ➽ Course 08: Airport Management and Customer Service
- ➽ Course 09: Patient Customer Service Training
- ➽ Course 10: Consumer Rights Awareness
- ➽ Course 11: Contract Law & Consumer Protection
- ➽ Course 12: Fast-Moving Consumer Goods
- ➽ Course 13: Dealing With Difficult People Training Course
- ➽ Course 14: Business Compliance Officer
- ➽ Course 15: Internal Compliance Auditor
- ➽ Course 16: Professional Receptionist Diploma
- ➽ Course 17: Professional Telephone Receptionist Course
- ➽ Course 18: Admin, Secretarial & PA
- ➽ Course 19: The Secrets of Body Language
- ➽ Course 20: Diploma in Creative Problem Solving
- ➽ Course 21: Conflict Resolution Training
- ➽ Course 22: Negotiation Skills Certificate
- ➽ Course 23: Cross-Cultural Awareness Training
- ➽ Course 24: Media and Public Relations Diploma
- ➽ Course 25: Effective Communication Skills Course
- ➽ Course 26: Leadership & Management
- ➽ Course 27: Level 3: Public Speaking Diploma Course
- ➽ Course 28: Effective Email Writing
- ➽ Course 29: Level 3 Diploma in Time Management
- ➽ Course 30: Assertiveness and Self Confidence Development
Why Choose Us?
- Get a Free CPD Accredited Certificate upon completion of this course
- Get a free student ID card with this Training program (£10 postal charge will be applicable for international delivery)
- This course is affordable and simple to understand
- This course is entirely online, interactive lesson with voiceover audio
- Get Lifetime access to the course materials
- This course comes with 24/7 tutor support
Description
This bundle offers in-depth training in KYC compliance, customer service, and CRM. You’ll learn how to navigate the complexities of KYC, handle customer interactions professionally, and manage CRM systems to boost customer loyalty and satisfaction.
★★★ Course Curriculum of Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) Bundle ★★★
➽ Course 01: Know Your Customer (KYC)
- Module 01: Introduction to KYC
- Module 02: Customer Due Diligence
- Module 03- AML (Anti-Money Laundering)
- Module 04- KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom
- Module 05- Regulations to be Complied by Industries
- Module 06- Methods for carrying out KYC and AML and the Future of KYC Compliance
➽ Course 02: Level 3 Diploma in Customer Service
- WHY Customer Service Is CRITICAL To Your Business!
- Good Isn’t Good Enough!
- We Are ALL in the “Helping Field”
- Providing “Concierge” Level of Service
- The 5 Tenets of TQM
- How to Boost Customer Satisfaction
- How to Avoid the 10 Deadly Sins of Customer Service!
- More Money $$$ – Through Customer Retention
- How Much Is a Customer Worth? $$$
- Do You Understand Your Customer?
- Dealing with Difficult Customers
- “LEAP” Into Customer Service!
- Exceptional Phone Service
- WHY Customers Buy From YOU! $$$
- BONUS LECTURE!!! FINAL TIPS!!!
=========>>>>> And 27 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
- PDF Certificate: Free (Previously it was £*11 = £143)
- CPD Hard Copy Certificate: Free (For The First Course: Previously it was £)
Who is this course for?
- Customer service professionals looking to expand their knowledge of KYC.
- Business owners aiming to ensure compliance with KYC regulations while improving customer service.
- Individuals pursuing careers in KYC compliance, fraud prevention, or customer service management.
- Call centre agents and customer relationship managers who interact with clients daily.
- Professionals working in regulated industries like finance or retail, where KYC is critical.
Career path
- KYC Compliance Officer – £30,000 to £60,000 annually.
- Customer Service Manager – £35,000 to £55,000 annually.
- CRM Manager – £40,000 to £70,000 annually.
- Fraud Prevention Officer – £32,000 to £65,000 annually.
- Customer Complaint Officer – £28,000 to £45,000 annually.
Eligibility / Requirements
Our Know Your Customer (KYC), Customer Service, and Customer Relationship Management (CRM) course is compatible with PCs, Macs, laptops, tablets, and smartphones. Basic computer literacy and internet access are all you need to start mastering KYC.
About Academy for Health & Fitness
About Academy for Health & Fitness at Laimoon
Welcome to Academy for Health & Fitness, where your learning journey transcends the boundaries of traditional education. At Academy for Health & Fitness, a proud partner of Laimoon, we're dedicated to offering you a diverse range of eLearning courses designed to empower your personal and professional growth.
Our Vision: At Academy for Health & Fitness, we believe in the transformative power of education. Our goal is to make high-quality learning accessible to everyone, everywhere. Whether you're looking to advance in your career, pick up a new hobby, or gain a deeper understanding of the world around you, we're here to help you achieve your dreams.
Our Courses: Our extensive course catalog covers a myriad of subjects. From business and technology to arts and personal development, every course is crafted by industry experts and passionate educators. We ensure that our content is engaging, up-to-date, and relevant to your needs.
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