- Duration / Course length: Upto 2 Hours Start now
- Accredited by: IAOCPD Group
- Certificates:
- Course delivery: This course is delivered in video format
Course details
OverviewLearn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician. This four-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician. Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.
How will I get my certificate?
There will be a MCQ test at the end of the course that you can complete during or after the course. After passing, you will receive a PDF certificate for free, and you can get a hard copy of your certificate.
Who is this IT Support Technician course for?
There is no experience or previous qualifications required for enrolment on this IT Support Technician. It is available to all students, of all academic backgrounds.
Course Curriculum
Software:
- What is an Operating System
- Configuring the Operating System
- What is an Application
- Using Control Panel
- Software and Concepts
- Licensing
- Using Software
- Software Tools
- Software
- Hardware, Devices, and Peripherals
- Hardware and Peripherals
- Storage
- Connectivity Devices
- Network Components
- Identify the Importance of Risk Management
- Assess Risk
- Mitigate Risk
- Integrate Documentation into Risk Management
- Classify Threats and Threat Profiles
- Perform Ongoing Threat Research
- Resources that Aid in Research of Threats
- Implement Threat Modeling
- Assess the Impact of Reconnaissance Incidents
- Performing Reconnaissance on a Network
- Examining Reconnaissance Incidents
- Assess the Impact of Social Engineering
- Assessing the impact of Social Engineering
- Assessing the Impact of Phishing
- Types of Wireless Attacks
- Intrusion Monitoring
- Wireless Security Risks
- Authentication Attacks
- Rogue Devices
- Public Hotspots
- Wireless Security Monitoring
- Device Tracking
- WLAN Security Infrastructure
- Management Protocols
- Other RADIUS Solutions
Networking:
Basic IT Literacy:
Mock Exam
Final Exam
Career path
This comprehensive IT Support Technician course is ideal for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles:
- IT Trainer
- IT Manager
- IT Support Manager
- IT Support Associate
- IT Support Technician
- IT Customer Support
- IT Support Specialist
- Technical Support Engineer
- IT Technician
- IT Coordinator
Eligibility / Requirements
Our IT Support Technician is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
Job roles this course is suitable for:
IT Trainer , IT Manager , IT Support Manager , IT Technician , Technical Support Engineer , IT Support TechnicianAbout Apex Learning
Apex Learning aims to be an online education that provides the necessary support to the learners and facilitates educators' work and contributes to professional development. We offer innovative pedagogical resources and training in a planned, updated, and oriented way.
At Apex Learning we share the goal of millions of people to make the world better and we are aware that, as a company, our actions have a great influence on society. For this reason, at Apex Learning we actively evolve to bring knowledge to everyone, through technology, based on efficiency, quality, credibility, and innovation.
Our mission is to offer innovative and quality education through distance education, allowing everyone easy access through technology and the development of a sustainable society.
Our vision to be an educational portal of reference in distance education, innovative in its proposals and practices and in the formation of critical, conscious, and entrepreneurial learners.
