Online
- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Course DetailsStrong leadership goes beyond titles—it’s about influence, trust, and building lasting relationships. The Interpersonal Skills for Leadership and Influence course is your essential guide to developing the soft skills that define today’s most successful leaders.
From mastering communication and emotional intelligence to resolving conflict and leading across diverse teams, this course equips you with the interpersonal tools needed to inspire and influence others. You'll also gain critical insights into negotiation, collaboration, and cultural awareness—skills that are highly valued across all industries and leadership roles.
Perfect for current or aspiring leaders, team managers, HR professionals, and anyone looking to grow their ability to lead with empathy and impact.
Course Curriculum
Module 01: Introduction to Interpersonal Skills
- What are interpersonal skills?
- Importance in leadership and career growth
- Self-assessment and personal improvement goals
- Verbal and non-verbal communication
- Active listening and feedback
- Communicating with clarity and confidence
- Self-awareness and self-regulation
- Empathy in leadership
- Building trust and managing emotions
- Fostering group synergy
- Managing group dynamics
- Building high-performance teams
- Professional relationship strategies
- Social skills for leadership success
- Maintaining long-term connections
- Working across cultures
- Inclusion and bias awareness
- Leading diverse teams effectively
- Types and sources of conflict
- Conflict resolution techniques
- Maintaining professionalism under pressure
- Principles of effective negotiation
- Creating win-win outcomes
- Assertiveness vs. aggression in leadership
- Expert-led course content tailored for leaders
- Real-world techniques you can apply immediately
- Internationally recognized certification
- Learn at your own pace—anytime, anywhere
- Easy-to-navigate online platform
- Immediate exam results and downloadable certificate
- 24/7 student support via email
Eligibility / Requirements
Eligibility/Requirements
- No prior experience needed
- Ideal for team leaders, managers, HR professionals, and individuals looking to strengthen leadership presence
- Open to learners from all professional backgrounds
Job roles this course is suitable for:
Team Leader , Project Manager , HR Manager , Leadership Coach , Department HeadAbout John Academy
John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.Who We Are
We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.
Certification
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £14.99 or in PDF format at a cost of £11.99.
PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.
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