- Duration / Course length: Upto 10 Hours Start now
- Accredited by: CPD Certification Service
- Certificates:
- Course delivery: This course is delivered in video format
Course details
The Hotel Receptionist Diploma helps you acquire the knowledge, skills, attitudes and perceptions required to establish professional relationships with clients in the hotel industry. The focuses on relationships via the telephone and in person. You will learn how to sell hotel products and services, take reservations and perform accounting and night-audit tasks. You will learn more about the key principles, concepts and skills required in hospitality management, from the functions of different hotel departments to restaurant planning to food safety practices. You will understand how to handle difficult guests. Learn the different types of guests, tips on how to deal with them and so much more.Who is this course for?
Hotel Receptionist Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related ;This course is CPD accredited so you don't have to worry about the quality.
Requirements
Our Hotel Receptionist Diploma is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.
Career path
This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.
Hotel Receptionist Diploma
- An Overview of Hotel Reception
- Hotel Reception Standard Procedures
- Communication Skills Required for Hotel Reception
- Customer Service in Hotel Reception
- Telephone Handling in a Hotel
- How to Handle Difficult Hotel Guests
- Administrative Skills as a Hotel Receptionist
- Computer Skills and Programs
- Brand Standards in the Hospitality World
- Being a Team Player: Working with Other Hotel Departments
- Safety and Security in the Hotel
- Sales and Marketing as a Hotel Receptionist
- Dressing the Part: Creating the Professional Look in Hospitality
- Keeping Stress Under Control on the Job
- Legal Issues in Hospitality
- The Future for Hotel Receptionists
- Mock Exam
- Final Exam
Eligibility / Requirements
Our Hotel Receptionist Diploma is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.
Job roles this course is suitable for:
Receptionist , Salon Receptionist , Arabic Speaking Receptionist , Hotel Manager , Hotel Receptionist , Hotel General ManagerAbout Course Gate
Being a top supplier of online courses will always be at the heart of our operation. But, this is not all we’re about. Rather, we see ourselves taking one step further in our devotion to satisfying our learners’ needs. That involves ensuring that learners can study from anywhere in the world, at their convenience, proving more flexible than traditional learning establishments. Life takes over sometimes and it can be hard to find time for personal and professional development. With our services, time won’t be a barrier to your learning, as you can study our courses using any device that connects to the internet.
