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Apex Learning Hospitality Customer Service Certificate Level 2 Apex Learning
  • Duration / Course length: Upto 165 Hours Start now
  • Accredited by: CPD Qualification StandardsQuality License Scheme
  • Certificates:
  • Course delivery: This course is delivered in video format

Course details

*** Flash Sale Ongoing! ***

►►► Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Enrolment Gifts ◄◄◄

★★ FREE Hard Copy & PDF Certificate || PDF Transcripts || FREE Student ID Card || Lifetime Access || Assessment || Enrolment Letter ★★

What if you could gain the skills and confidence to excel in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality starting today? In today's dynamic world, mastering the skills offered in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is more crucial than ever. Imagine yourself confidently applying cutting-edge techniques and knowledge, achieving your goals, and standing out in a competitive landscape. This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality equips you with the tools to excel, whether you're a beginner or a seasoned professional.

Don’t miss this opportunity to invest in your future. Enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step toward achieving your career aspirations!

This Bundle Consists of the following Premium courses:
  • ➽ Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
  • ➽ Course 02: Level 2 Certificate in Principles of Customer Service
  • ➽ Course 03: Phone-Based Customer Service
  • ➽ Course 04: Patient Customer Service Training
  • ➽ Course 05: Customer Service Fraud Officer
  • ➽ Course 06: Airport Management and Customer Service
  • ➽ Course 07: Customer Analytics Training
  • ➽ Course 08: Customer Relationship Management
  • ➽ Course 09: Know Your Customer (KYC)
  • ➽ Course 10: Customer Experience Manager
  • ➽ Course 11: Customer Complaint Handler
  • ➽ Course 12: Fast-Moving Consumer Goods
  • ➽ Course 13: Consumer Rights Awareness
  • ➽ Course 14: Contract Law & Consumer Protection
  • ➽ Course 15: Effective Communication Skills Course
  • ➽ Course 16: Marketing Sales Communication
  • ➽ Course 17: Business Training: Communication Skills
  • ➽ Course 18: Communication & Information Handling in Care
  • ➽ Course 19: Conflict Resolution
  • ➽ Course 20: Professional Telephone Receptionist Course
  • ➽ Course 21: Telesales Executive Training
  • ➽ Course 22: Email Etiquette
  • ➽ Course 23: Email Writing Training
  • ➽ Course 24: Email Marketing Strategies
  • ➽ Course 25: Business Etiquette and Professional Behavior
  • ➽ Course 26: The Secrets of Body Language
  • ➽ Course 27: Emotional Intelligence and Human Behaviour
  • ➽ Course 28: Public Speaking and Presentation Skill Course
  • ➽ Course 29: Dealing With Difficult People Training Course
  • ➽ Course 30: Problem Solving Techniques
Why Choose Our Course?
  • Receive a Free CPD Accredited Certificate upon completion of this course
  • Get a free student ID card with this Training Program [Extra £ charge for international shipment]
  • Enjoy instant access to the course
  • Learn this course from anywhere in the world
  • Affordable and easy-to-understand this course
  • Fully online, engaging lessons with voiceover audio
  • Lifetime access to the course materials
  • 24/7 tutor support to the course\
Description

Begin your journey with right away!

This exclusive bundle includes expertly curated courses covering essential topics required to excel in this field. Each module is meticulously designed to ensure maximum engagement and knowledge retention. With a blend of engaging content, video modules, and expert insights, Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality offers an immersive learning experience like no other.

Moreover, earning the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Certification significantly enhances your career prospects, opening doors to advanced roles and greater responsibilities. The comprehensive skills and in-depth knowledge acquired through this course empower you to make substantial contributions across related fields, positively shaping your professional journey and fostering long-term growth.

★★★ Course Curriculum of this Bundle ★★★

Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
  • Module 01: Introduction to Hospitality Management
  • Module 02: An Overview of Hotel Industry
  • Module 03: The Process of Selection and Recruitment in Hospitality Industry
  • Module 04: The Process of Development and Training in Hospitality Industry
  • Module 05: Management of Front Office Operations
  • Module 06: Management of Housekeeping, Engineering and Security Operations
  • Module 07: Management of Food and Beverage Operations
  • Module 08: Management of Service Quality in Hospitality Industry
  • Module 09: Marketing in Travel and Tourism Business
  • Module 10: Accounting in Hospitality Industry
  • Module 11: Customer Satisfaction
  • Module 12: E-Hospitality and Technology
---------- 29 more courses ---------

How will I get my Certificates?

After successfully completing this course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
  • PDF Certificate: Free (Previously it was £*30 = £300)
  • Hard Copy Certificate: Free (For The Title Course: Previously it was £)
Who is this course for?

This bundle is ideal for:
  • Students seeking mastery in this field
  • Professionals seeking to enhance their skills
  • Anyone who is passionate about this topic
Career path

This course will allow you to kickstart or take your career in the related sector to the next stage. Potential career paths include:
  • Hotel Receptionist: £14,000 to £22,000 per year ​
  • Counter Service Assistant: £12,000 to £19,000
  • Hospitality Manager: £27,491
  • Guest Services Manager: £34,000
Updated on 02 September, 2025

Eligibility / Requirements

Our course is fully compatible with PC’s, Mac’s, laptops, tablets and Smartphone devices.
There is no time limit for completing this course; it can be studied in your own time at your own pace.

About Apex Learning

Apex Learning aims to be an online education that provides the necessary support to the learners and facilitates educators' work and contributes to professional development. We offer innovative pedagogical resources and training in a planned, updated, and oriented way.

At Apex Learning we share the goal of millions of people to make the world better and we are aware that, as a company, our actions have a great influence on society. For this reason, at Apex Learning we actively evolve to bring knowledge to everyone, through technology, based on efficiency, quality, credibility, and innovation.

Our mission is to offer innovative and quality education through distance education, allowing everyone easy access through technology and the development of a sustainable society.

Our vision to be an educational portal of reference in distance education, innovative in its proposals and practices and in the formation of critical, conscious, and entrepreneurial learners.

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