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- Duration / Course length: Upto 5 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
The hospitality industry is constantly evolving, and understanding how to manage operations and revenue is key to success. This Hospitality and Revenue Management course gives you the knowledge needed to navigate the business side of hospitality. You'll learn how to improve customer satisfaction, manage service quality, and boost revenue effectively.Through this course, you'll gain insight into key performance indicators, recruitment processes, and promotional strategies tailored for the hospitality sector. With these skills, you can ensure smooth operations and long-term growth in any hospitality business, whether it's a hotel, resort, or restaurant.
If you're looking to enhance your career in hospitality or just want to understand how revenue management works in this dynamic field, this course provides the essential tools and knowledge you need. Build your expertise in hospitality and make a positive impact on your business's profitability.
Learning Outcomes
- Understand core concepts of hospitality and revenue management.
- Learn effective recruitment and training processes.
- Gain knowledge in managing service quality and customer satisfaction.
- Explore key performance indicators in revenue management.
- Develop skills in promotional strategies and revenue optimisation.
- Discover future trends in hospitality management and career opportunities.
- Module 1: Introduction to Hospitality and Revenue Management
- Module 2: Business Prospect of the Hospitality Industry
- Module 3: An Overview of Hotel Industry
- Module 4: The Process of Selection and Recruitment in Hospitality Industry
- Module 5: The Process of Development and Training in Hospitality Industry
- Module 6: Hospitality Management Operations
- Module 7: Management of Service Quality in Hospitality Industry
- Module 8: Importance of Revenue Management
- Module 9: Key Performance Indicator in Hospitality Revenue Management
- Module 10: The Revenue Management
- Module 11: Customer Satisfaction
- Module 12: Promotional Strategies
- Module 13: The Future of Hospitality Revenue Management in UK
- Module 14: Career Prospects in the Hospitality Industry
Eligibility / Requirements
To enrol in this course, you only need a basic understanding of English and an internet connection.
Job roles this course is suitable for:
Hotel Manager , Revenue Manager , Hospitality Operations Manager , Front Office Manager , Guest Relations ManagerAbout IOMH - Institute of Mental Health
The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.
Our Vision: At the IOMH (Institute of Mental Health), we envision a world where every person is inspired to embrace change, overcome obstacles, motivate others, and find hope in the face of adversity. We believe that through education and support, individuals can tap into their inner strength and create meaningful transformations in all aspects of life.
Our Mission: Our mission is to break barriers and ignite the spark of possibility within you. We are committed to offering a diverse range of courses and programs that encompass variousniches, allowing you to explore and excel in multiple areas of interest. Our skillfully crafted content, designed by specialists, provides you with the knowledge and skills you need to become a well-rounded and empowered individual.
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