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Inspire London College Health and Safety at Workplace Diploma (Level 5) Inspire London College
  • Duration / Course length: Upto 1 Week Start now
  • Accredited in: UK
  • Accredited by: TQUK
  • Certificates:
  • Course delivery: This course is delivered in presentation format

Course details

Course Outline Level 5 Diploma in Health and Safety at Workplace Diploma (Level 5)

Level 5 Health & Safety in Workplace Diploma is an Endorsed ;To achieve a Level 5 Health & Safety in Workplace Diploma learner must have to achieve 10 Modules with 100 Credits to get Endorsed Certificate of Completion from TQUK.

Modules Outline

Module 1: Health and Wellness at the Workplace

  • Access Health and Wellness Program Needs
  • Plan a Health and Wellness Program
  • Implement a Health and Wellness Program
  • Maintain a Healthy and Wellness Program
Module 2: Civility in the Workplace
  • Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
  • Understand the costs of incivility, as well as the rewards of civility, within the workplace.
  • Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
  • Learn the basic styles of conflict resolution and identify the style most appropriate for managing particular conflicts in the workplace.
  • Learn skills in diagnosing the causes of uncivil behavior.
  • Understand the role of forgiveness and conflict resolution in the creation of a civil working environment.
  • Understand the different elements of effective communication, particularly effective para-verbal and non-verbal communication.
  • Learn facilitative communication skills such as listening and appreciative inquiry.
  • Learn specific interventions that can be utilized when there's conflict within the workplace.
  • Learn a recommended procedure for systematizing civil behavior within the workplace.
Module 3: Critical Thinking
  • Understand the components of critical thinking
  • Utilize non-linear thinking
  • Use logical thinking
  • Recognize what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem-solving abilities
Module 4: Mental Skills Development
  • Understand Bloom's Taxonomy
  • Explain the cognitive domain
  • Explore the two cognitive domains
  • Explain types of knowledge
  • Identify training in the cognitive domain
Module 5: Physical Skills Development
  • Understand Bloom's Taxonomy
  • Explain the psychomotor domain
  • Explore the different psychomotor taxonomies
  • Explain ways to implement training in the psychomotor domain
  • Identify psychomotor activities
Module 6: Lean Process and Six Sigma
  • Develop a 360-degree view of Six Sigma and how it can be implemented in any organization.
  • Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
  • Describe the key dimensions of quality - product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover the root causes of a problem
  • Design and install new controls to hold the gains and to prevent the problem from returning.
Module 7: Conflict Resolution in the Workplace
  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions
  • Be able to use basic anger and stress management techniques
Module 8: Crisis Management at the Workplace
  • Understand the myths behind workplace violence
  • Define escalation and identify examples
  • Learn concerning behaviors
  • Know what a trigger is and how that can escalate
  • Understand the proper response to an event
Module 9: Handling Difficult Customers at Workplace
  • Cultivate a positive attitude
  • Manage internal and external stress
  • Develop abilities to listen actively and empathize
  • Build a rapport with customers in person and over the phone
  • Understand the diverse challenges posed by customers
  • Develop strategies to adapt to challenging circumstances
Module 10: Organisational Skills at Workplace
  • Examine current habits and routines that are not organized
  • Learn to prioritize your time schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organize personal and workspace
  • Learn to resist procrastination
  • Make plans to stay organized in the future
Certificate
Upon successfully passing the Final Assignment(s) / Final Test Learner needs to pay for Endorsed Certificate of Completion from TQUK.
ILC Certificate of Completion (PDF format) = £40
ILC Certificate of Completion (Hardcopy) = £60 + postage charges Local £9, International £14
TQUK Endorsed Diploma (Hardcopy) = £99 + postage charges £15 = £114

Updated on 24 October, 2020

Eligibility / Requirements

Health and Safety in Workplace Diploma (Level 5): There are no precise requirements for Health & Safety in Workplace Certificate as no prior knowledge and experience of the Workplace is required.
Students seeking to enroll for this course should meet the following requirements;

  • Basic knowledge of English Language & Basic Computer Skills
  • Be age 16 years or above

About Inspire London College

Historically, in February 2013 the institute was registered as BD IT Solutions in West London with an aim to provide the training, education and assistance in both business and IT sectors. Later in November 2014, BD IT Solutions decided to provide further education and training with the trading name Talent Institute of Management Studies UK (TIMS UK) and earlier in August 2017 we have changed our name to Inspire London College.

After an admirable success of Inspire London College Campus base, our senior management has decided to launch same courses online. Finally, in November 2016 Inspire London College has decided to launch online courses with a mission statement of “Inspire the generation through Education”.

To our learners, we are offering the following services:

Campus-based Programs

In November 2014, when Inspire London College started working we have decided to go-through the campus-based studies with our professional teaching staff members. Sooner we got an astounding response from the society and our learners have increased incredibly. We have got a huge response from the learners outside London and after assessing their demands the college has decided finally to launch an online learning system to facilitate our learners.

Online Learning Education Programs

To pay benefits and after the great demand from learners, Inspire London College has finally launched its online courses last August 2017. A number of courses in different disciplines of the study were included in this learning management system. Now, we have students from all over the UK and from the rest of the world, who are receiving high-quality education under the supervision of our highly skilled and professional staff members.

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