- Duration / Course length: Upto 6 Hours Start now
- Accredited by: CPD Certification Service
- Certificates:
- Course delivery: This course is delivered in video format
Course details
If you love working with people and traveling or desire to become a flight attendant, then you may consider taking this course!The airline industry is a very impressive industry. It is vital for flight attendants to posse the ability to listen and understand what customers are saying to handle various situations.
The Flight Attendant Training with Customer Support Skills course is designed to prepare you for this exciting industry, taking you through all the training required for you to enjoy and succeed in this fascinating and satisfying job.
This course also demonstrates how to develop your customer service skills and deal with routine tasks, unusual and challenging situations. Besides, you’ll be acquainted with the emergency procedures, the manner of serving meals and drinks, expertise to take care of special needs passengers, and more.
Who is this course for?
Flight Attendant Training with Customer Support Skills is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don’t have to worry about the quality.
Requirements
Our Flight Attendant Training with Customer Support Skills is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets, etc.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate and the hard copy. Also, you can order both PDF and hardcopy certificates.
Career path
This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with the required skills to become successful. You will be able to add our qualifications to your CV/resume which will help you to stand out in the competitive job industry.
COURSE CURRICULUM
- Flight Attendant Training
- INTRODUCTION
- WHY MAKE A CAREER?
- DUTIES AND RESPONSIBILITIES
- THE RESPONSIBILITIES OF FLIGHT ATTENDANT, BEFORE AND AFTER EACH FLIGHT
- AVIATION INDOCTRINATION TRAINING
- ABNORMAL AND EMERGENCY SITUATIONS TRAINING
- COMMUNICATION SKILLS
- ESSENTIAL SKILLS
- DEALING WITH THE SITUATIONS
- HOW TO HANDLE AN IN-FLIGHT EMERGENCY
- CUSTOMER SERVICE SKILLS
- BEST QUALITIES TO HIGHLIGHT IN YOUR FLIGHT ATTENDANT APPLICATION RESUME
- HOW TO BE A STAND-OUT CANDIDATE
- AIRLINE EMPLOYMENT GLOSSARY
- GLOSSARY: LIST OF ACRONYMS AND DEFINITIONS
- Customer Support Skills
Eligibility / Requirements
Our Flight Attendant Training with Customer Support Skills is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.
Job roles this course is suitable for:
Flight Attendant , Aviation Customer Service , Customer Support , Customer SupportAbout Course Gate
Being a top supplier of online courses will always be at the heart of our operation. But, this is not all we’re about. Rather, we see ourselves taking one step further in our devotion to satisfying our learners’ needs. That involves ensuring that learners can study from anywhere in the world, at their convenience, proving more flexible than traditional learning establishments. Life takes over sometimes and it can be hard to find time for personal and professional development. With our services, time won’t be a barrier to your learning, as you can study our courses using any device that connects to the internet.
