Facilities Management Diploma Level 3

Course details

Facilities management (FM) is a professional management discipline directed on the efficient delivery of support services for the organisations that it works.

The focus of this innovative Facilities Management Diploma Level 3 course is to provide you with the practical skills and legal acceptance in this competitive industry. You'll learn the fundamental knowledge and skills required to formulate and implement facilities management and maintain policies to help achieve the utilisation of the resource.

This comprehensive facilities management course assists you to know the technical and managerial skills needed to manage all the services such as cleaning, security and parking, making sure the surrounding environment is in a suitable condition to work, etc.

Upon completion of this facilities management course, you'll feel driven and confident in your role and fully prepared to efficiently fulfill your duties, acquire the skills to create an atmosphere that satisfies the physiological needs and master the concepts of facilities management at operational, managerial and strategic levels.

Course Curriculum: 

• Course Overview
• Defining Your Role
• How Facilitators Work
• Establishing Ground Rules
• Types of Thinking
• Handling Controversial Issues
• Common Facilitation Techniques
• Providing Effective Feedback
• The Language of Facilitation
• Building Agendas
• Dealing with Difficult Dynamics
• Stages of Team Development
• Analysis Tools

Method of Assessment:

• Upon conclusion of the facilities management course, there's an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).

Certification:

• Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format, and £24.99 for Both PDF and Hardcopy Certificates.