Facilities Management Diploma Level 3

Course details

Facilities management (FM) represents a professional management field focused on efficiently delivering support services within organizations.

This innovative Facilities Management Diploma Level 3 course aims to equip you with practical skills and legal knowledge essential in the competitive industry. You will gain foundational knowledge and skills to develop and implement facilities management policies, ensuring optimal resource utilization.

The comprehensive course covers technical and managerial skills necessary for overseeing services like cleaning, security, parking, and maintaining a conducive working environment. Completion of this facilities management course will leave you motivated, confident in your role, and well-prepared to fulfill your responsibilities effectively. You will acquire the skills to create a conducive atmosphere that caters to physiological needs and master facilities management concepts at operational, managerial, and strategic levels.


Facilities Management Diploma Level 3 Course Learning Outcomes:

• Develop practical skills for efficient facilities management.
• Acquire legal knowledge relevant to the facilities management field.
• Formulate and implement effective facilities management policies.
• Master technical and managerial skills for overseeing services like cleaning and security.
• Ensure a conducive working environment through comprehensive facilities management.
• Gain confidence and readiness to fulfill duties at operational, managerial, and strategic levels.
  

Facilities Management Diploma Level 3 Course Outline:

• Course Overview
• Defining Your Role
• How Facilitators Work
• Establishing Ground Rules
• Types of Thinking
• Handling Controversial Issues
• Common Facilitation Techniques
• Providing Effective Feedback
• The Language of Facilitation
• Building Agendas
• Dealing with Difficult Dynamics
• Stages of Team Development
• Analysis Tools

Updated on 06 December, 2023