Executive Secretarial and Personal Assistant

Course details

Navigating a spectrum of tasks from handling calls to orchestrating events, the role of a secretary encompasses diverse responsibilities. Without the requisite knowledge and skills, this position can be overwhelming. If you aim to kickstart a career as a secretary or personal assistant, it's crucial to equip yourself with the necessary expertise. The Executive Secretarial and Personal Assistant course is designed to support you in this endeavor.

This course provides a comprehensive introduction to the responsibilities of a personal assistant, delivered through easily understandable modules. It focuses on developing the skills essential for effective administrative management. Enhance your communication, negotiation, and influencing abilities with the insights gained from this course. Detailed lessons on meeting and time management are provided, along with opportunities to build proficiency in Microsoft Word and PowerPoint.

Upon successful completion of the Executive Secretarial and Personal Assistant course, you will be awarded a CPD and IAP accredited certificate of achievement. This certification is a valuable addition to your resume, enhancing your employability prospects. To forge a promising career path, enroll in this course today!


Executive Secretarial and Personal Assistant Course Learning Outcomes:

• Acquire skills for effective administrative management as a personal assistant.
• Enhance communication, negotiation, and influencing skills.
• Gain insights into meeting and time management.
• Develop competence in Microsoft Word and PowerPoint.
• Understand the duties and responsibilities of a personal assistant.
• Receive a CPD and IAP accredited certificate, boosting employability.

Executive Secretarial and Personal Assistant Course Outline:

Administrative Management Skills

• Getting Started
• Why Your Office Needs Administrative Procedures
• Gathering the Right Tools
• Identifying Procedures to Include
• Top Five Procedures to Record
• What to Include in Your Binder (I)
• What to Include in Your Binder (II)
• Organizing Your Binder
• What Not to Include in the Procedure Guide
• Share Office Procedure Guide
• Successfully Executing the Guide
• Wrapping Up

Secretarial Interpersonal Skills

• Getting Started
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Making Small Talk and Moving Beyond
• Moving the Conversation Along
• Remembering Names
• Influencing Skills
• Bringing People to Your Side
• Sharing Your Opinion
• Negotiation Basics
• Making an Impact
• Wrapping Up

Personal Assistant

• Getting Started
• Working with Your Manager
• Administrative Soft Skills
• Effective Time Management
• Meeting Management
• Tools of the Trade (I)
• Tools of the Trade (II)
• Being an Effective Gatekeeper
• Organizational Skills
• Confidentiality Guidelines
• Special Tasks
• Wrapping Up

Computer Literacy: Microsoft Word

• Getting Started
• Opening
• Working with the Interface
• Your First Document
• Basic Editing Tasks
• Basic Formatting Tasks
• Formatting Paragraphs
• Advanced Formatting Tasks
• Working with Styles
• Formatting the Page
• Sharing Your Document
• Wrapping Up

Computer Literacy: Microsoft Excel

• Getting Started
• Opening Excel
• Working with the Interface
• Your First Worksheet
• Viewing Excel Data
• Building Formulas
• Using Excel Functions
• Using Quick Analysis
• Formatting Your Data
• Using Styles, Themes, and Effects
• Printing and Sharing Your Workbook
• Wrapping Up

Computer Literacy: Microsoft PowerPoint

• Getting Started
• Opening PowerPoint
• Working with the Interface
• Your First Presentation
• Working with Text
• Formatting Text and Paragraphs
• Adding Pictures
• Advanced Formatting Tasks
• Working with Transitions and Animations
• Setting Up Your Slide Show
• Showtime!
• Wrapping Up

Updated on 06 December, 2023