Effective Communication Skills

Course details

OVERVIEW: 

Effective communication skills are essential to building collaborative relationships that emphasize trust and respect. This Communication Skills training is designed to help professionals improve their verbal and non-verbal communication styles, required to handle all types of situations in the workplace with a flexible, genuine, and self-confident approach. This comprehensive Communication Skills training in Dubai enables professionals to reap multiple benefits for their organization, like effective working relationships, increased customer satisfaction, and many more.

CAREER OPPORTUNITIES:

Market Trends:

This Communication Skills training in Dubai helps professionals to create a positive work environment that can impact process and product improvement in the organization. Hence, major companies across the globe consider communication skills as a crucial skill while recruiting. In a recent report from LinkedIn learning, communication is considered one of the most in-demand skills in today’s job market. According to the GMAC Corporate Recruiters Survey, 69% of recruiters identify strong communication skills as a skill more important than any other kind of skill.

Salary Trends:

In today’s global employment market, professionals after completing the Effective Communication Skills training course are offered impressive salary packages for their remarkable communication skills. According to a recent study, soft skills are placed at #3 in the list of the world’s highest paying skills, hence communication skills are the key to high compensation and more opportunities in today’s job market. Hence, Communication Skills training is vital to an individual’s success in their career.

Demand and Opportunities:

This Communication Skills course in Dubai increases the scope of professionals for job opportunities in a wide range of industries as communication skills are one of the most sought-after skills by recruiters. Professionals after completing the Communication Skills course find job roles as Marketing Specialists, Customer Service Representatives, Team Leads, HR Managers, Office Managers, etc. Hence, this Communication Skills training gives an assurance of all the necessary competencies required in the above job roles, thus making these opportunities easier to avail.

COURSE OUTLINE:

Module 1: Introduction to Effective Communication

• The Characteristics of an Effective Communicator
• Importance of Communication in the 21st Century
• Communication Self-Assessment
• Basics of Communication
• Elements of Effective Communication
• Summary

Module 2: Core Components of Effective Communication

• An Introduction | Components of Communication
• Verbal Communication
• Importance of the Tone
• Non – Verbal Communication
• Application and Practice
• Assessment and Personal Constructive Feedback

Module 3: Effective Verbal Communication

• What You Say Matters
• Effect and Impact of Power Words
• Positive Communication
• Words for Success
• Words to Avoid
• Practice Activities & Constructive Feedback

Module 4: Vocal Impact

• Introduction | The ‘How’ of Effective Communication
• Pronunciation and Syllable Stress
• Common Grammatical Errors
• Construct Effective Sentences
• Word Stress for Vocal Impact
• Role-plays and Constructive Feedback

Module 5: Non-Verbal Communication

• Introduction | Body Language
• Elements of Non-Verbal Communication
• Do’s and Don’t
• Interpretation of Various Body Signals
• Recommended Postures for Workplace Communication
• Summary and Practice

Module 6: Role of Listening in Communication

• Introduction | Listening
• The Impact of Listening on Communication
• The 3 Levels of Listening
• Listening with Empathy
• How to Display Effective Listening
• Practice Activities & Constructive Feedback

Module 7: Probing and Acknowledgment

• Introduction | Questioning Skills
• Use of Effective Probing In Communication
• What is Acknowledgement?
• Benefits of a Sincere Acknowledgements
• The Conversation Cycle
• Rapport Building
• Summary & Assignment

Module 8: Assertive Communication

• Types of Communication
• Introduction to Assertiveness
• The Art of Assertive Communication
• Applying Communication Components Effectively
• Cross-cultural Communication
• Summary & Personal Constructive Feedback
• Personal Development Plan

KEY TAKEAWAYS:

After successful completion of this Communication Skills training, candidates will be able to:

• Mitigate conflict and promote a healthy workplace culture
• Establish employee engagement by boosting job satisfaction and loyalty
• Improve productivity, client relations, and public impression
• Increase innovation by building on existing skills
• Strengthen team building through a culture of teamwork and trust

ACCREDITATION:

This Communication Skills training in Dubai is accredited by ISO 9001: 2015 and the Knowledge and Human Development Authority (KHDA).

ALUMNI:

Our academy graduates after undergoing the Communication Skills training, are successfully placed in some of the top-notch companies in Dubai like Emirates, Jumeirah, Aramex, Airarabia, Damac, Emaar, Emirates NBD, Dubai Islamic Bank, etc. They are entrepreneurs, career changers, and lifelong learners.

WHY LEARNER’S POINT:

As one of the leading providers of Communication Skills for Managers and Supervisors training, Learners Point aims to help professionals master the necessary skill set of communication and promises them a successful career ahead.
Following are the USPs our Communication Skills course offers you:

• We look at real-world scenarios organizations face and formulate our Effective Communication course outline by evaluating practical requirements
• Apart from theoretical knowledge, we also focus on practical case studies to enable professionals to have a reality check and insight into what exactly will be expected out of them while delivering in a demanding role
• We also equip professionals with hands-on experience by offering assignments related to the real-life work environment
• Apart from organizing group sessions, we also try to enhance the quality of our Communication Skills course by offering a guided learning experience
• We also take a discrete approach to career guidance so that the candidate can be successfully placed as a professional

Updated on 26 January, 2022