Effective Communication & Negotiation Skills

Course details

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In a world where the ability to connect with others is more valuable than ever, effective communication has become the foundation of success, both professionally and personally. Imagine this: research shows that companies with strong communication are 50% more likely to have lower employee turnover. This Effective Communication Skills bundle is designed to transform the way you engage with colleagues, clients, and loved ones by mastering telephone etiquette, honing active listening, and sharpening negotiation tactics. Whether you're navigating tense workplace situations or striving to be heard, this course gives you the tools to make every interaction meaningful.

From handling difficult conversations with grace to negotiating outcomes that benefit all parties, the power of communication is endless. With this course, you will learn how to build trust, solve problems efficiently, and leave a lasting impact. In a world full of noise, clear and empathetic communication is the key to standing out.

This Effective Communication Skills: Telephone Etiquette, Listening and Negotiation Skills Bundle Consists of the following Premium courses:

• ⇒ Course 01: Effective Communication Skills
• ⇒ Course 02: Telesales Executive Training
• ⇒ Course 03: Professional Telephone Receptionist Course
• ⇒ Course 04: Telephone Skills Diploma
• ⇒ Course 05: Listening Masterclass
• ⇒ Course 06: Negotiation Essential Skills – Level 3
• ⇒ Course 07: Property Negotiation Diploma
• ⇒ Course 08: Sales Negotiation Training
• ⇒ Course 09: HR – Crisis Communication
• ⇒ Course 10: Corporate & Strategic Communication Skills for Managers
• ⇒ Course 11: Communication Skills in Health and Social Care
• ⇒ Course 12: Business English and Communication
• ⇒ Course 13: Assertiveness Communication Skills using Positive Psychology
• ⇒ Course 14: Effective Listening Skills for Leaders
• ⇒ Course 15: IELTS Listening Masterclass
• ⇒ Course 16: Customer Relationship Management
• ⇒ Course 17: Mastering Customer Insights
• ⇒ Course 18: Retail Customer Service Training
• ⇒ Course 19: Sales: Psychology of Customers
• ⇒ Course 20: Delegation Skills
• ⇒ Course 21: Dealing With Difficult People Training Course
• ⇒ Course 22: Conflict Resolution
• ⇒ Course 23: Cross-Cultural Awareness Training
• ⇒ Course 24: Problem Solving and Decision Making
• ⇒ Course 25: Email Etiquette
• ⇒ Course 26: Online Meeting Management
• ⇒ Course 27: People Management Skills Level 3
• ⇒ Course 28: Time Management
• ⇒ Course 29: Public Presentation and Speaking Development Diploma
• ⇒ Course 30: Assertiveness and Self Confidence Development

Learning Outcomes of this Communication Bundle:

• Master telephone etiquette to build rapport and professionalism over the phone.
• Learn the power of listening—understanding and empathising with others for stronger connections.
• Discover negotiation techniques that create win-win situations in both professional and personal settings.
• Cultivate emotional intelligence to effectively navigate difficult conversations and conflicts.
• Gain confidence in communication across various platforms, from in-person meetings to remote engagements.

Description

This comprehensive bundle focuses on the critical elements of communication—telephone etiquette, listening, and negotiation. You will not only gain the skills to perform better in your role but also learn how to communicate with empathy and effectiveness in both your professional and personal life.

Course Curriculum ofBundle:

⇒ Course 01: Effective Communication Skills

• Introduction To Communication – Goals & Benefits
• Key Principles Of Communication
• We are Always Communicating
• Fundamentals Of Communication – Part 1
• Fundamentals Of Communication – Part 2
• Great Communication Tips – Part 1
• Great Communication Tips – Part 2
• Self-Talk & Powerful Language
• Miscommunication
• Still MORE Great Tips! Part 1
• Still MORE Great Tips! Part 2
• Still MORE Great Tips! Part 3
• Final Thoughts and Suggestions
• PROMO Communication (BEST)

=========>>>>> And 29 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.

• PDF Certificate: Free (Previously it was £*30 = £)
• Hard Copy Certificate: Free (For The Title Course: Previously it was £)

Who is this course for?

Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course.

Career path

• Customer Service Manager – £28,000 to £45,000 
• Sales Executive – £25,000 to £50,000 
• HR Manager – £30,000 to £55,000 
• Negotiation Specialist – £35,000 to £60,000 

Updated on 09 September, 2025