Diploma in Business Management

Course details

This comprehensive Diploma in Business Management course is designed for individuals who are either new to the business world or already working professionals tasked with overseeing various aspects of business operations, from control and leadership to monitoring, development, and planning for success.
The program equips participants with essential skills for managing team performance and personnel within a business context. It covers key issues and concepts in business management, providing a foundation for career advancement in contemporary business areas.
Participants will gain insights into time management, business etiquette, and effective HR and office management, preparing them for managerial roles in both large and small organizations. The course offers flexibility with the option to study either part-time or full-time, allowing individuals to tailor their learning experience to fit their lifestyle.

Diploma in Business Management Course Learning Outcomes:

• Define Business Process Management stages and principles for effective business operations.
• Master time management, leadership, and communication skills for professional success.
• Understand the Balanced Scorecard, project vision, and organisational values.
• Develop a succession plan with roles, responsibilities, and risk analysis.
• Grasp global business dynamics, ethical considerations, and growth strategy implementation.
• Create and implement Corporate Social Responsibility programs with ethical principles.

Diploma in Business Management Course Outline:

Module 01

• The Fundamentals of Business Process Management
• Defining Business Process Management
• The Business Process Life Cycle
• The Vision Phase
• The Design Phase
• The Modeling Phase
• The Execution Phase
• The Monitoring Phase
• The Optimizing Phase

Module 02

• About the Learning Organization
• Achieving Personal Mastery
• Analyzing Our Mental Models
• Achieving a Shared Vision
• Team Learning
• Systems Thinking
• Understanding Leadership
• Five Practices
• Building Trust
• Managing Change
• The Four Room Apartment
• Time Management Tips and Tricks
• Managers vs. Leaders
• Types of Thinking
• Influence Strategies
• Managing Relationships
• Strategic Planning
• Doing Delegation Right
• Criteria for Useful Feedback
• Feedback Techniques
• Mastering Your Body Language
• Meeting Management
• Pumping up a Presentation

Module 03

• Understanding the Balanced Scorecard
• Overview of the Balanced Scorecard Process
• Creating a Project Vision Statement
• Understanding Organizational Mission, Vision, and Values
• Plans and Processes to Build
• Building Balanced Scorecard Teams

Module 04

• A Need for Succession Planning
• Defining a Succession Plan
• Pre-Assignment Review
• Identifying Resources and Analyzing Risks
• Defining Roles, Responsibilities, and Functions
• Gathering Information
• Forecasting Needs
• Putting the Plan Together
• Putting the Plan into Action

Module 05

• Understanding the Global Business Environment
• The Global Trade Market
• Products and Services
• E-Commerce on the Global Stage
• Working in the Global Context
• The Economics of Global Business
• The Logistics of Global Business
• Rules and Regulations
• Beyond the Rules – Ethical Concerns
• Choosing Your Growth Strategy
• Building Your Growth Plan
• Implementing Your Growth Plan

Module 06

• What is Corporate Social Responsibility?
• Creating a Corporate Social Responsibility Program
• Corporate Social Responsibility Principles

Updated on 12 December, 2023