Customer Service Level 2 Diploma

Course details

***24 Hour Limited Time Flash Sale***

►►►Level 2 Diploma in Customer Service - CPD Certified Admission Gifts ◄◄◄

★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★

Customer service is the face of any business, and as reports suggest, it's the key driver behind customer retention and loyalty in the UK. Are you ready to take your passion for helping people and turn it into a rewarding career? With the Level 2 Diploma in Customer Service, you’ll gain the skills and confidence to stand out in this thriving and ever-evolving industry.

This comprehensive course is designed to give you a well-rounded understanding of customer service. You will learn essential skills like phone-based support, customer relationship management, and how to handle complaints effectively. You’ll also dive into important areas such as consumer rights, contract law, and fraud prevention, empowering you to take charge of various customer service situations in sectors like healthcare, retail, and hospitality.

Enrol today to unlock your potential in customer service. With the right training, you can step into a career that offers endless opportunities for growth and success. Let this course be the foundation of a rewarding journey towards becoming a sought-after customer service expert.

This Level 2 Diploma in Customer Service Bundle Consists of the following Premium courses:

• ⇒ Course 01: Level 2 Diploma in Customer Service
• ⇒ Course 02: Phone-Based Customer Service
• ⇒ Course 03: Patient Customer Service Training
• ⇒ Course 04: Customer Service Fraud Officer
• ⇒ Course 05: Airport Management and Customer Service
• ⇒ Course 06: Customer Analytics Training
• ⇒ Course 07: Customer Relationship Management
• ⇒ Course 08: Know Your Customer (KYC)
• ⇒ Course 09: Customer Experience Manager
• ⇒ Course 10: Customer Complaint Handler
• ⇒ Course 11: Fast-Moving Consumer Goods
• ⇒ Course 12: Consumer Rights Awareness
• ⇒ Course 13: Contract Law & Consumer Protection
• ⇒ Course 14: Effective Communication Skills Course
• ⇒ Course 15: Marketing Sales Communication
• ⇒ Course 16: Business Training: Communication Skills
• ⇒ Course 17: Communication & Information Handling in Care
• ⇒ Course 18: Conflict Resolution
• ⇒ Course 19: Professional Telephone Receptionist Course
• ⇒ Course 20: Telesales Executive Training
• ⇒ Course 21: Email Etiquette
• ⇒ Course 22: Email Writing Training
• ⇒ Course 23: Email Marketing Strategies
• ⇒ Course 24: Business Etiquette and Professional Behavior
• ⇒ Course 25: The Secrets of Body Language
• ⇒ Course 26: Emotional Intelligence and Human Behaviour
• ⇒ Course 27: Public Speaking and Presentation Skill Course
• ⇒ Course 28: Dealing With Difficult People Training Course
• ⇒ Course 29: Problem Solving Techniques
• ⇒ Course 30: Business Intelligence Analyst

Why Choose Apex Learning as your Learning Partner?

• Standout by earning a CPD Accredited Certificate upon completion.
• Gain lifetime access to the course materials and keep your skills on-check anytime.
• Our tutors are available 24/7 to answer your questions throughout the program.
• The program has been designed to be clear and easy to understand Receive a free Student ID Card as part of the program (£10 applicable for international delivery).
• Enrol now in Level 2 Diploma in Customer Service to advance your career, and use the premium study materials from Apex Learning.

Description

Invest in your future with this comprehensive course designed to unlock valuable skills and propel you towards your goals. Our easy-to-understand materials make learning accessible, regardless of your background. This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed.

Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student ID card – a symbol of your commitment to learning. This course is your key to success, so don't miss out on this valuable opportunity!

Course Curriculum of Level 2 Diploma in Customer Service Bundle:

Course 01: Level 2 Certificate in Customer Service

• Module 01: Introduction to Customer Service
• Module 02: Characteristics of Good Customer Service
• Module 03: Customer Relationship Management
• Module 04: Communicating with Customers
• Module 05: Handling Customer Complaints
• Module 06: Problem Solving Over the Phone
• Module 07: Improving Customer Service

=========>>>>> And 29 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.

• PDF Certificate: Free (Previously it was £*30 = £)
• Hard Copy Certificate: Free (For The Title Course: Previously it was £)

Who is this course for?

Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course.

Career path

Having this Level 2 Diploma in Customer Service expertise will increase the value of your CV and open you up to multiple job sectors. Updated on 08 September, 2025