Customer Service - International Certification Khawarizmi Training Solutions
The Customer Service award has been designed to give delegates an understanding, both practically and
theoretically, of the importance of customer service to a business and an appreciation of the important role
they can play in delivering effective customer service.
The program is approved and accredited by:
Ofqual – Accreditation and Regulation- UK
EduQual- UK
Scottish Qualifications Frame Work
Upon completion of training, candidates are required to sit a one-hour formal examination, run online by our
partners, Pearson VUE. Successful candidates will then receive an ABE award in Customer Service.
Who should study for this qualification?
You are starting out
I want to demonstrate I have many customer service skills that will make a positive contribution in the
workplace.
You want to develop professionally
I want to develop a comprehensive skill set that will make me confident and highly effective in my work.
This course is no longer available.
- Duration: Upto 15 Hours
- Timings: Part Time, Flexible
Course details
Course DescriptionThe Customer Service award has been designed to give delegates an understanding, both practically and
theoretically, of the importance of customer service to a business and an appreciation of the important role
they can play in delivering effective customer service.
The program is approved and accredited by:
Ofqual – Accreditation and Regulation- UK
EduQual- UK
Scottish Qualifications Frame Work
Upon completion of training, candidates are required to sit a one-hour formal examination, run online by our
partners, Pearson VUE. Successful candidates will then receive an ABE award in Customer Service.
Who should study for this qualification?
You are starting out
I want to demonstrate I have many customer service skills that will make a positive contribution in the
workplace.
You want to develop professionally
I want to develop a comprehensive skill set that will make me confident and highly effective in my work. Updated on 18 January, 2024
About Khawarizmi Training Solutions
Established in 1985, the Continuing Education Center (CEC) at Al Khawarizmi International College (KIC), now known as Khawarizmi Training Solutions (KTS) is a leading provider of training and professional development programs for individuals and corporate groups in the U.A.E. Continuing Education Center (CEC) at KIC offers a wide range of courses in the fields of IT, Business, and English. It is licensed by the Abu Dhabi Centre for Technical and Vocational Education and Training (ACTVET). Through challenging training courses, KTS Center contributes to the advancement and transformation of the UAE into a more skilled, diverse, and knowledge-based community. In turn, this raises the standards and the quality of life of our students and improves our community. Both individuals and industry professionals benefit from the high standards and good reputation of the KTS.
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