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- Duration / Course length: Upto 150 Hours Start now
- Accredited by: CPD Qualification StandardsQuality License Scheme
- Certificates:
- Course delivery: This course is delivered in video format
Course details
*** Flash Sale Ongoing! ***►►► Level 2 Certificate in Principles of Customer Service Enrolment Gifts ◄◄◄
★★ FREE Hard Copy & PDF Certificate || PDF Transcripts || FREE Student ID Card || Lifetime Access || Assessment || Enrolment Letter ★★
What if you could gain the skills and confidence to excel in Level 2 Certificate in Principles of Customer Service starting today? In today's dynamic world, mastering the skills offered in Level 2 Certificate in Principles of Customer Service is more crucial than ever. Imagine yourself confidently applying cutting-edge techniques and knowledge, achieving your goals, and standing out in a competitive landscape. This course equips you with the tools to excel, whether you're a beginner or a seasoned professional.
This Level 2 Certificate in Principles of Customer Service prepares you to succeed with in-demand skills and essential knowledge tailored to your professional growth. If you aim to upskill, start fresh, or boost your existing expertise, this course is designed to elevate your journey. From foundational concepts to advanced strategies, This course provides in-depth training to help you thrive in Level 2 Certificate in Principles of Customer Service.
Along with this course, you will get 29 premium courses, an original Hardcopy, 30 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.
This Level 2 Certificate in Principles of Customer Service Bundle Consists of the following Premium courses:
- ➽ Course 01: Level 2 Certificate in Principles of Customer Service
- ➽ Course 02: Phone-Based Customer Service
- ➽ Course 03: Patient Customer Service Training
- ➽ Course 04: Customer Service Fraud Officer
- ➽ Course 05: Airport Management and Customer Service
- ➽ Course 06: Customer Analytics Training
- ➽ Course 07: Customer Relationship Management
- ➽ Course 08: Know Your Customer (KYC)
- ➽ Course 09: Customer Experience Manager
- ➽ Course 10: Customer Complaint Handler
- ➽ Course 11: Fast-Moving Consumer Goods
- ➽ Course 12: Consumer Rights Awareness
- ➽ Course 13: Contract Law & Consumer Protection
- ➽ Course 14: Effective Communication Skills Course
- ➽ Course 15: Marketing Sales Communication
- ➽ Course 16: Business Training: Communication Skills
- ➽ Course 17: Communication & Information Handling in Care
- ➽ Course 18: Conflict Resolution
- ➽ Course 19: Professional Telephone Receptionist Course
- ➽ Course 20: Telesales Executive Training
- ➽ Course 21: Email Etiquette
- ➽ Course 22: Email Writing Training
- ➽ Course 23: Email Marketing Strategies
- ➽ Course 24: Business Etiquette and Professional Behavior
- ➽ Course 25: The Secrets of Body Language
- ➽ Course 26: Emotional Intelligence and Human Behaviour
- ➽ Course 27: Public Speaking and Presentation Skill Course
- ➽ Course 28: Dealing With Difficult People Training Course
- ➽ Course 29: Problem Solving Techniques
- ➽ Course 30: Business Intelligence Analyst
- Receive a Free CPD Accredited Certificate upon completion of this course
- Get a free student ID card with this Training Program [Extra £ charge for international shipment]
- Enjoy instant access to the course
- Learn this course from anywhere in the world
- Affordable and easy-to-understand this course
- Fully online, engaging lessons with voiceover audio
- Lifetime access to the course materials
- 24/7 tutor support to the course
Begin your journey with Level 2 Certificate in Principles of Customer Service right away!
This exclusive bundle includes expertly curated courses covering essential topics required to excel in this field. Each module is meticulously designed to ensure maximum engagement and knowledge retention. With a blend of engaging content, video modules, and expert insights, Level 2 Certificate in Principles of Customer Service offers an immersive learning experience like no other.
Moreover, earning the Level 2 Certificate in Principles of Customer Service Certification significantly enhances your career prospects, opening doors to advanced roles and greater responsibilities. The comprehensive skills and in-depth knowledge acquired through this Level 2 Certificate in Principles of Customer Service course empower you to make substantial contributions across related fields, positively shaping your professional journey and fostering long-term growth.
★★★ Course Curriculum of This Bundle ★★★
Course 01: Level 2 Certificate in Principles of Customer Service
- Introduction to Patient Customer Service
- Effective Patient Customer Service Training
- Areas of Patient Customer Service
- Customer Service Operative Skills
- Organising Schedules
- Medical Jargon and Terminology
- Effective Filing Systems in Medical Offices
- Patient Customer Service Soft Skills
- What Customer Service Is to Different Medical Professionals
- Providing Customer Service and Support to Colleagues
- Handling Difficult Customers
How will I get my Certificates?
After successfully completing the Level 2 Certificate in Principles of Customer Service course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
- PDF Certificate: Free (Previously it was £*30 = £300)
- Hard Copy Certificate: Free (For The Title Course: Previously it was £)
Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course.
Career path
The Level 2 Certificate in Principles of Customer Service course will allow you to kickstart or take your career in the related sector to the next stage. Potential career paths include:
- Customer Service Advisor – £18,000 to £24,000
- Call Centre Manager – £26,000 to £36,000
- Customer Support Specialist – £20,000 to £30,000
- Client Relationship Manager – £35,000 to £45,000
Eligibility / Requirements
Our Level 2 Certificate in Principles of Customer Service course is fully compatible with PC’s, Mac’s, laptops, tablets and Smartphone devices.
There is no time limit for completing this bundle; it can be studied in your own time at your own pace.
Job roles this course is suitable for:
Customer Service Advisor , Retail Assistant , Call Centre Agent , Receptionist , Support OfficerAbout Apex Learning
Apex Learning aims to be an online education that provides the necessary support to the learners and facilitates educators' work and contributes to professional development. We offer innovative pedagogical resources and training in a planned, updated, and oriented way.
At Apex Learning we share the goal of millions of people to make the world better and we are aware that, as a company, our actions have a great influence on society. For this reason, at Apex Learning we actively evolve to bring knowledge to everyone, through technology, based on efficiency, quality, credibility, and innovation.
Our mission is to offer innovative and quality education through distance education, allowing everyone easy access through technology and the development of a sustainable society.
Our vision to be an educational portal of reference in distance education, innovative in its proposals and practices and in the formation of critical, conscious, and entrepreneurial learners.
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