- Duration / Course length: 20 Hours
- Timings: Weekdays
Course details
Course Outline:This course emphasizes a customer-centric approach by teaching you how to deeply understand and connect with your target audience through detailed buyer personas and emotional intelligence. You’ll explore the psychology behind consumer behavior to tailor messages that resonate and influence decisions. Learn to implement omnichannel engagement strategies—seamlessly integrating email, social media, chat, and offline touchpoints—to deliver consistent, personalized experiences across the customer journey.
By aligning marketing and sales efforts with behavioral insights, the course empowers you to optimize campaigns, increase conversion rates, and build lasting customer relationships. Ideal for professionals seeking to drive results through empathy-driven, data-informed strategies. Updated on 13 May, 2025
Eligibility / Requirements
Background in marketing, sales, or customer service
About Ascendia Holding
At Ascendia Holding, we believe growth is a journey, not just a destination. Whether you're an individual looking to level up or an organization striving for excellence through international certification or customized corporate training, we’re here to support you every step of the way.
We specialize in delivering practical, accredited programs across categories like:
Lean Six Sigma, Project Management, HR & Leadership, Soft Skills, Process Improvement, Business Transformation, and Customer Experience.
Why companies choose us:
✅ KHDA-approved and recognized across the UAE
✅ International accreditations from IASSC USA, CSSC USA, and CPD UK
✅ Real-world, project-based training delivered by industry experts
✅ Trusted by professionals across the GCC, US, and UK
✅ Over 1,250+ corporate training programs delivered with measurable outcomes
At the heart of what we do is a simple belief: when people and businesses thrive, the world becomes a better place. Let’s build something great together.
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