- Duration / Course length: 20 Hours
- Timings: Weekdays
Course details
Course Outline:Gain practical, hands-on expertise in leading CRM platforms such as Salesforce and HubSpot, widely used across industries for managing customer relationships and accelerating sales performance. This course offers step-by-step guidance on setting up CRM workflows, tracking leads, managing sales pipelines, and automating routine tasks to enhance productivity. Learn how to leverage built-in AI features for smarter forecasting, predictive analytics, and opportunity scoring—allowing sales teams to prioritize efforts and close deals more efficiently.
Explore techniques to segment customers, personalize communication, and implement retention strategies that increase lifetime value. Through real-world case studies and simulations, you’ll gain the confidence to utilize CRM tools not just for tracking data, but for building meaningful, long-term customer relationships that drive business growth. Updated on 13 May, 2025
Eligibility / Requirements
Basic experience with sales or CRM software
About Ascendia Holding
At Ascendia Holding, we believe growth is a journey, not just a destination. Whether you're an individual looking to level up or an organization striving for excellence through international certification or customized corporate training, we’re here to support you every step of the way.
We specialize in delivering practical, accredited programs across categories like:
Lean Six Sigma, Project Management, HR & Leadership, Soft Skills, Process Improvement, Business Transformation, and Customer Experience.
Why companies choose us:
✅ KHDA-approved and recognized across the UAE
✅ International accreditations from IASSC USA, CSSC USA, and CPD UK
✅ Real-world, project-based training delivered by industry experts
✅ Trusted by professionals across the GCC, US, and UK
✅ Over 1,250+ corporate training programs delivered with measurable outcomes
At the heart of what we do is a simple belief: when people and businesses thrive, the world becomes a better place. Let’s build something great together.
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