- Duration / Course length: Upto 60 Hours Start now
- Accredited by: CPD Qualification StandardsQuality License Scheme
- Certificates:
- Course delivery: This course is delivered in video format
Course details
***24 Hour Limited Time Flash Sale***►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄
★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★
Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.
The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.
Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
- QLS Course 01: Diploma in Customer Relationship Management (CRM)
- QLS Course 02: KYC
- QLS Course 03: Customer Service
- Course 01: Assertiveness and Self-Confidence Development
- Course 02: Patient Customer Service Training
- Course 03: Win Customers Efficiently: Customer Service Diploma
- Course 04: Customer Service - Representative
- Course 05: Complete Communication Skills Master Class for Life
- Course 01: Professional CV Writing
- Course 02: Job Search Skills
- Course 03: Self-Esteem & Confidence Building
- Course 04: Professional Diploma in Stress Management
- Course 05: Complete Communication Skills Master Class
Learning Outcomes of Customer Relationship Management (CRM), KYC & Customer Service Bundle:
- Master CRM strategies to build and maintain customer relationships.
- Understand KYC regulations and their application in business.
- Deliver outstanding customer service across various platforms.
- Develop assertiveness and self-confidence in professional settings.
- Manage stress effectively in high-pressure customer service environments.
- Enhance communication skills for clear, impactful interactions.
- Get free QLS Endorsed Certificates upon completion of the CRM course
- Get a Free Student ID Card with CRM Training
- The CRM course is Affordable and Simple to understand
- Lifetime Access to the CRM course materials
- The CRM course comes with 24/7 Tutor Support
Eligibility / Requirements
You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle.
Job roles this course is suitable for:
Customer Relationship Manager , Customer Service Representative , KYC Analyst , Communications Manager , Stress Management Coach , Professional CV WriterAbout Academy for Health & Fitness
About Academy for Health & Fitness at Laimoon
Welcome to Academy for Health & Fitness, where your learning journey transcends the boundaries of traditional education. At Academy for Health & Fitness, a proud partner of Laimoon, we're dedicated to offering you a diverse range of eLearning courses designed to empower your personal and professional growth.
Our Vision: At Academy for Health & Fitness, we believe in the transformative power of education. Our goal is to make high-quality learning accessible to everyone, everywhere. Whether you're looking to advance in your career, pick up a new hobby, or gain a deeper understanding of the world around you, we're here to help you achieve your dreams.
Our Courses: Our extensive course catalog covers a myriad of subjects. From business and technology to arts and personal development, every course is crafted by industry experts and passionate educators. We ensure that our content is engaging, up-to-date, and relevant to your needs.
Interactive Learning Experience: We understand that learning is more than just absorbing information. That's why our courses are interactive and immersive, with real-world applications. Our platform encourages active participation, allowing you to learn at your own pace, anytime, anywhere.
Community and Support: Join our vibrant community of learners and experts. At Academy for Health & Fitness, you’re not just taking a course; you're becoming part of a global learning community. Our dedicated support team is always here to guide you through your educational journey.
Continuous Improvement: We are constantly evolving, adding new courses, and updating existing ones to ensure that our learners stay ahead of the curve. Your feedback drives our innovation, making Academy for Health & Fitness a dynamic and user-centric learning environment.
Your Success, Our Commitment: At Academy for Health & Fitness, your success is our top priority. We're committed to providing you with the tools, knowledge, and support you need to excel. Start your learning adventure with us today and discover where Academy for Health & Fitness can take you!
Explore, learn, and grow with Academy for Health & Fitness – your partner in online education.
