Online
- Duration / Course length: 1 To 2 Months Start now
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability called Trade Employable Skills (TES).
Trade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready.
Why should one take this certification?
To demonstrate clear understanding and practical aspects and to get a visible recognition for this knowledge.
Please note, learning resources are NOT provided and only certification and assessment are applicable.
Benefits of Certification
- Government certification
- No Minimum educational qualification
- No time commitment
- Improve employability
- Certification valued and approved by Industry
How It Works
- Select Certification & Register
- Receive Online e-Learning Access (LMS)
- Take exam online anywhere, anytime
- Get certified & Increase Employability
- Duration: 60 minutes
- No. of questions: 50
- Maximum marks: 50, Passing marks: 25 (50%).
- There is NO negative marking in this module.
- Online exam.
TABLE OF CONTENT
Service Advisor Role and Responsibilities
- Automotive Service Industry Overview
- Service Advisor Duties
Customer Service Skills
- Effective Communication
- Empathy and Active Listening
Vehicle Inspection and Diagnosis
- Inspection Techniques
- Diagnosing Vehicle Issues
Service Recommendations and Pricing
- Recommending Repairs and Services
- Pricing Estimates
Maintenance Scheduling and Follow-up
- Service Appointments
- Post-Service Customer Follow-up
Technical Knowledge
- Understanding Vehicle Systems
- Staying Informed about Automotive Technology
Ethics and Compliance
- Ethical Service Recommendations
- Regulatory Compliance
Practical Service Advisor Tasks
- Vehicle Inspection Role-Plays
- Providing Service Recommendations
- Handling Customer Inquiries Updated on 07 February, 2024
Eligibility / Requirements
Anyone can apply for the online certification
Job roles this course is suitable for:
Service Advisor , Automotive Service Advisor , Service CoordinatorAbout Vskills
Vskills is the largest certification body of India. We conducts skills testing and certification exam to improve employability. The certifications are quite popular and top companies hire Vskills certified professionals.Companies have benefitted by hiring pre-certified candidates from Vskills and also use the certifications for their in house employee appraisals. Certification helps in distinguishing individuals to demonstrate their domain knowledge or skills needed for a specific profile. So a professional certification offers tangible benefits to both the individual and the employer.
Tests are conducted in a secure and unbiased manner, and certificates are awarded based on merit of the candidates who qualify tests.
Vskills certifications are for relevant qualifications that help students/employees quantify and prove those skills that are valued by the employer and are in great demand.
293 students have enrolled with Vskills through Laimoon
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