Certified Remote Workforce Manager

Course details

Remote workforce management involves effectively leading and managing remote employees. This practice requires a mix of communication, processes and technology to lead a productive remote workforce.

Vskills certification for remote workforce management assesses the candidate as per the company’s need for remote workforce management. The certification tests the candidates on various areas including communication skills, influence and persuasion tactics and applying email and technology tools.

Why should one take Remote Workforce Manager Certification?
Pandemic has resulted in companies implement remote workforce management for their internal and external teams. This Course is intended for professionals and graduates wanting to take certification for further career progression.

Earning Vskills Remote Workforce Manager Certification can help candidate differentiate in today's competitive job market, broaden their employment opportunities by displaying their remote team management skills, and result in higher earning potential.
The certification covers

• Managing Team Behavior
• Building Trust
• Virtual Meetings
• Applying Email and Phone
• Technology Tools
• Managing Team Diversity

Who will benefit from taking Remote Workforce Manager Certification?
Team leaders, managers and professionals benefit from this certification. Professionals and students are able to showcase their skills and knowledge in managing remote teams. The certification makes their CV stronger for a better role and can prove their employers the value of their skills through this certification.
 
Benefits of Certification

• Government certification
• Certification valid for life
• Lifelong e-learning access
• Learning Hours: 10+ hrs

 

How It Works

1. Select Certification & Register
2. Receive Online e-Learning Access (LMS)
3. Take exam online anywhere, anytime
4. Get certified & Increase Employability

Test Details

• Duration: 60 minutes
• No. of questions: 50
• Maximum marks: 50, Passing marks: 25 (50%).
• There is NO negative marking in this module.
• Online exam.

 
TABLE OF CONTENT

Remote Workforce Basics

• Team Basics
• Basics of Remote Working

Communication Skills for Long Distance Manager

• Team Communication
• Types of Communication
• Communication Pyramid
• Communication Barriers
• Effective Speaking
• Active Listening
• Coaching and Counseling
• Nonverbal Communication
• SBAR
• Shared Understanding
• Responding to Questions

Structuring The Team

• Team Structure
• Team Coordination, and Team Performance
• Design of the Team System
• Team Charter
• Team Project Timeline
• Team Role and Responsibilities
• Team Dashboard

Building The Team

• Team Sizing
• Virtual Team KSA
• Hiring the Team
• Team’s Assignment and Efforts
• Building Team Spirit

Managing Virtual Team Behavior

• Importance of Team Behavior
• Acceptable Team Behavior
• Unacceptable Team Behavior
• Building Trust
• Changing Behavior
• Relationship Management
• Conflict Management

Influence and Persuasion Tactics

• Influence and Persuasion Basics
• Cialdini’s 6 Principles of Influence
• Influential Power
• Ensure Commitment
• Grasp Other’s Thinking
• Connect and Influence
• Projecting Warmth
• Projecting Strength
• Influencing Others
• Enhancing Likeability

Email and Phone

• Email Tactics
• Using Your Voice for Impact
• Perfect Voice Message

Virtual Meetings

• Before the Meeting
• During the Meeting
• After the Meeting
• Meeting Scheduling Guidelines

Technology Tools

• Evaluating the Right Technology
• Golden Rules for Choosing Your Technology
• Virtual Team Tools

Managing Team Diversity

• Managing Diversity
• Diverse Cultures Communications

Remote Team Monitoring and Security

• Goal Setting
• Managing Deadlines
• Assigning Responsibility
• Managing Tasks
• Team Performance Management
• Remote Workforce Monitoring
• Remote Team Security

Updated on 02 January, 2024