Certified E-Commerce Logistics Manager

Course details

Technological advancements in internet access and mobile phones, has boosted e-commerce market. As logistics and supply chain is essential for online order fulfillment, it has resulted in tremendous demand for e-commerce logistics professionals.

Whether a Business to Business (B2B), Business to Customer (B2C) or Customer to Customer (C2C) company, each require e-commerce logistics professionals for order fulfillment and customer satisfaction with in the cost and time constraints.

Why should one take this certification?
The certification in e-commerce logistics not only enhances your knowledge and skills in e-commerce logistics domain but also acts as an proof of your skillset in managing e-commerce logistics and supply chain.

The goal of the certification is to update, assess and certify you on the key Logistics and SCM competencies required to function as a senior executive.

Who will benefit from taking this certification?
Professionals employed in logistics or supply chain companies will find this certification of immense value for career enhancement. The certification is also apt for professionals who want to switch to promising e-commerce logistics domain for better career opportunities. Students can also benefit by having a proof of their skills, for better job avenues. The certification is suitable for students, executives, managers and senior executives in logistics or supply chain domain.
 
Benefits of Certification

• Government certification
• Certification valid for life
• Lifelong e-learning access
• Learning Hours: 13+ hrs

 
How It Works

1. Select Certification & Register
2. Receive Online e-Learning Access (LMS)
3. Take exam online anywhere, anytime
4. Get certified & Increase Employability

Test Details

• Duration: 60 minutes
• No. of questions: 50
• Maximum marks: 50, Passing marks: 25 (50%).
• There is NO negative marking in this module.
• Online exam.

 
TABLE OF CONTENT

Introduction to Logistics

• Concepts of Logistics
• Evolution of Logistics
• Objectives of Logistics
• Elements of Logistics
• Forms of Logistics Management
• Logistics Processes
• Issues and Challenges
• Logistics Intermediaries
• Integrated Logistics
• Logistics Sector in India

Supply Chain Strategic Management

• Strategic Management Processes
• Supply Chain Strategy
• Environmental Analysis
• Pestle Analysis
• SWOT Analysis
• Value Chain Analysis
• Competitor Analysis

Supply Chain Design

• Supply Chain Decision Phases
• Supply Chain Process View
• Achieving Strategic Fit
• Supply Chain Segmentation
• Aggregate Planning
• Planning Strategies

Logistics Network Planning

• What is Logistics Network Design
• Design Issue and Data
• Distribution Centres and Warehouses
• Modeling Techniques
• Logistics Network Design Process
• International Logistics
• International Transaction Channels
• International Distribution Channel

Logistics and SCM Costing

• What is Cost
• Fixed and Variable Costs
• Cost Analysis
• SCM Costing
• What are Logistics Costs
• Logistics Costs Types
• Logistics Cost Analysis and Approaches
• Activity-based costing (ABC)
• Target Costing
• Logistics Cost Analysis Formulas

Resource Planning and Scheduling

• Resource Planning Basics
• To-do Lists
• Bar Charts
• Flowchart
• Critical Path Method (CPM)
• Program Evaluation and Review Technique (PERT)
• Arrow Diagramming Method
• Precedence Diagram Method
• Line of Balance (LOB)

Resource Scheduling

• Activity Basics
• Work Breakdown Structure
• Activity Definition
• Activity Sequencing
• Activity Resource Estimating
• Activity Duration Estimation
• Schedule Development
• Schedule Control

E-commerce Logistics

• E-commerce Logistics and Shipping Terms
• E-commerce Logistics Models
• E-commerce Logistics Process
• Inventory-led model
• Fulfillment by E-commerce Retailer Model
• Drop Ship model
• Marketplace Model
• Cash on Delivery
• Reverse Pick up

Monitoring and Performance Measurement

• Performance Management
• Monitoring
• SCOR Model
• The Balanced Scorecard
• KPI
• Financial Measures
• Benchmarking
• Design and Implement SOP

Management Basics

• Management Basics
• Management Approach
• Managerial Responsibilities
• Best Practices for a Effective Manager
• New Role as Manager
• Identifying Required Managerial Skills
• Managerial Power and Credibility
• Succeeding as a First-time Manager
• Demands and Constraints of a Manager's Role

Thinking Competencies

• Critical Thinking
• Systems Thinking
• Creative Thinking
• Existential Thinking
• Problem Solving
• Decision Making

Negotiation Skills

• Negotiation Basics
• Preparing for the Negotiation Process
• The Seven Basic Steps in Negotiation
• Best Alternative to a Negotiated Agreement (BATNA)
• Tactics for Negotiation Process

Time Management

• Time Management Techniques

Spreadsheet - MS-Excel 2013

• Excel 2013 Basics
• Workbook and Worksheet
• Manipulating Data
• Worksheet Formatting
• Page Properties and Printing
• Excel Formulas
• Sort and Filter
• Charts
• Macros

Updated on 18 December, 2023