Certified Business Administrator

Course details

OVERVIEW: The Certified Business Administrator certification course is planned to provide professionals with the complete business knowledge to deal effectively with the fast-evolving business environment and organizational operations. This comprehensive Certified Business Administrator certification course in Dubai helps professionals to develop skills and knowledge that are industry-ready in the business administration field. After the successful completion of this course, candidates acquire a CBA certification issued by the CPD certification services which promise them successful career development.

CAREER OPPORTUNITIES:

Market Trends: Organizational goals are achieved through effective management and administration, hence the demand for qualified business administrators and managers, with proper Business Management training, is fairly high. Professionals with a Business Administration certificate can easily land themselves into better job opportunities with high compensations. The Bureau of Labor Statistics (BLS) projects employment for business administration professionals to grow by 7% from . Due to these growth projections, aspiring professionals undergo Business Management training to make a wise career choice.

Salary Trends: Professionals with a Business Administration certificate find themselves eligible for a wide range of high-paying careers and above-average growth prospects. As per the data from , Business Administrators in the United Arab Emirates typically earn around AED 28,700 AED per month. Hence, professionals with a Business Administration certificate receive high compensations which at times outpaces the nation's median pay.

Demand and Opportunities: Professionals certifying in the Business Administration certificate courses can pursue some of the most demanding and high-paying careers. Business Administration certificate courses assure the necessary competency in related roles and give career opportunities in the field of Finance, Operations, Marketing, Human resources, and Business Analysis.

COURSE OUTLINE:

Module 1: Customer Handling

• Explain the importance of professionalism in a business context
• Understand customer service
• Develop verbal & non-verbal communication skills
• Handle difficult/angry customers
• Analyze customer behaviors and styles

Module 2: Emotional Intelligence

• Describe emotional intelligence
• Why is it important to know about emotional intelligence?
• Four clusters of emotional intelligence
• How does EI help us at home and work?

Module 3: Team Management

• Identify the characteristics of effective and ineffective teams
• Examine the motivations and roles of team members
• Understand stages of team development
• Consider expectations placed on work teams and obstacles to effectiveness
• Identify and practice the skills that enable members of a team to work together successfully

Module 4: Event Management

• Set goals and objectives for an event
• Create checklists and timelines for an event
• Select a suitable venue
• Manage facilities and visitors
• Risk management

Module 5: Marketing and Sales

• Analyze customer needs
• Explain selling theories
• Types of marketing
• Understand the difference between sales & marketing
• Understand selling techniques

Module 6: Pandemic Planning and Business Continuity Planning (BCP) in Workplace

• Understand crisis management in a business context
• Explain what pandemic planning is
• Discover pandemic preparedness and response plans
• Analyze the risk and mitigate the impact of Influenza at the workplace
• Identify features of business continuity planning
• Determine the life cycle and planning of BCP

Module 7: Recruitment and Manpower Handling

• Explain what employment planning and forecasting is
• Explain the need for effective recruiting
• Describe the main internal sources of candidates
• Discuss a workforce planning method to improve employee engagement
• List the outside sources of candidates
• Explain how to recruit a more diverse workforce
• Discuss guidelines for obtaining application information

Module 8: Performance Appraisal Process

• Describe the performance appraisal process
• Define the pros and cons of at least eight performance appraisal methods
• Examples of potential appraisal problems and how to deal with them
• List steps to take in the appraisal interview
• Explain key points in how to use the appraisal interview to boost employee engagement
• Explain how you would take a performance management approach to appraisal

KEY TAKEAWAYS:

After successful completion of this professional course for Business Administration in Dubai, candidates will be able to:

• Delivers a wide career perspective and gives exposure to diverse disciplines and various career pathways
• Assists to acquire management skills which are important to lead a business or to become an entrepreneur
• Creates a pathway to achieve higher education qualification
• Develops interpersonal skills in candidates
• Enhances collaborative learning and communication skills

ACCREDITATION:

This professional course for Business Administration in Dubai is accredited by ISO 9001: 2015, the Knowledge and Human Development Authority (KHDA), and the CPD certification services.

ALUMNI: Our academy graduates after undergoing the Business Management training in Dubai, are successfully placed in some of the top-notch companies in Dubai like Emirates, Jumeirah, Aramex, Airarabia, Damac, Emaar, Emirates NBD, Dubai Islamic Bank, etc. They are entrepreneurs, career changers, and lifelong learners. Updated on 06 January, 2022