- Duration / Course length: Upto 1 Hour Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Course DetailsEnhance your skills and build professional confidence with our Advanced Housing Management for Housing Officers course. Designed for current or aspiring housing officers, this comprehensive program equips you with the knowledge and practical tools required to manage tenancies efficiently and uphold community well-being.
From selecting the right tenants to dealing with anti-social behaviour, this course addresses key responsibilities faced by housing professionals. You’ll also learn how to engage tenants, manage arrears, and assess individual housing needs, ensuring effective and ethical housing service delivery. Perfect for housing officers, property managers, or anyone involved in tenancy management, this course empowers you to advance your career and make a meaningful impact.
Course Curriculum
Module 01: Housing Officer – An Introduction
- Role and responsibilities
- Key legislation and regulations
- Working with housing associations and local councils
- Tenant application and vetting process
- Affordability checks and references
- Fair housing practices and anti-discrimination laws
- Setting rents and service charges
- Rent collection strategies
- Managing arrears and dealing with financial hardship
- Property inspections and maintenance scheduling
- Health and safety compliance
- Responding to repairs and emergencies
- Building trust and communication
- Organising tenant meetings and forums
- Encouraging tenant involvement in decision-making
- Identifying and addressing anti-social behaviour
- Legal options and enforcement tools
- Supporting affected residents
- Conducting needs assessments
- Housing eligibility and priority systems
- Supporting vulnerable tenants
- Affordable, engaging & high-quality e-learning study materials
- Tutorial videos/materials from industry-leading experts
- Study in a user-friendly, advanced online learning platform
- Efficient exam systems for assessment and instant results
- UK & internationally recognised accredited qualification
- Access to course content on mobile, tablet or desktop from anywhere, anytime
- The benefit of applying for NUS Extra Discount Card
- 24/7 student support via email
Eligibility / Requirements
Eligibility/Requirements
- No formal qualifications required
- Suitable for existing housing professionals and beginners
- An interest or background in property, housing, or social work is beneficial
Job roles this course is suitable for:
Housing Officer , Tenancy Support Worker , Property Manager , Estate Manager , Housing Support AdvisorAbout John Academy
John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.
Who We Are
We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.
Certification
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.
