Admin, Secretarial & PA (Level 2)

Course details

Admin, Secretarial & PA Certificate

Advanced Admin, Secretarial and PA Course Level 2 for the opportunity to earn an endorsed certificate from Certificate of Achievement. The field of secretarial and PA services is incredibly diverse, incorporating an extensive range of administrative functions. For some, it's a case of providing secretarial services for established teams in an organisational setting. For others, PA services are provided exclusively for one high-ranking executive or business owner. In both instances, responsibility and dependability lie at the core of successful secretarial and PA careers. PAs and secretaries play an important role at the heart of large and small businesses worldwide. Overseeing key administrative and communicative tasks, attention to detail is a must. As is the ability to remain calm and composed in any crisis situation, due to the challenging and often stressful nature of the role. For those who succeed in advanced secretarial and PA roles, the rewards come thick and fast. From limitless earnings potential to long-term job security to a fulfilling and enjoyable lifestyle, it's easy to understand the appeal of advanced secretarial and PA studies.
Our highest-level PA and secretarial course to date, this exclusive Level 2 Certificate is open for enrolment right now. Get to know the primary functions and responsibilities of PAs and secretaries, along with the skills and personal traits needed to thrive in the field. Take your communication skills to the next level, build a flawless eye for detail and master the art of effective time management. Develop the confidence, optimism and motivation you'll need to reach the very top of the latter as an elite PA or specialist secretary. Whether pursuing promotion or considering a career change, this Level 2 PA and Secretarial Skills certificate could help you take that next important step.
Description
Admin, Secretarial & PA Certificate
Course Benefits
Brentwood Open Learning College is proud to offer the web's most accessible and enjoyable online study programmes, with none of the usual entry-requirements or deadlines to worry about. Get started today and enjoy a series of exclusive benefits such as:
The freedom to create your own study schedule to suit your lifestyle and commitments, with no time-restrictions or deadlines whatsoever.
Expert support provided throughout your studies by your personally-assigned tutor and the STS student support team.
All learning resources and study aids included in the initial course fee, accessible 24/7 via our state-of-the-art digital learning platform.
The opportunity to transform your long-term outlook with an advanced Level 2 PA and Secretarial Skills certificate.
Learning Objectives
Successful careers in PA and secretarial services demand professionalism, enthusiasm and reliability in equal measures. A robust educational foundation is also essential. In order to succeed in the field, you must first understand its functions and objectives. This advanced Level 2 PA and Secretarial Skills certificate provides a comprehensive overview of the roles, responsibilities and general duties of key PA/secretarial personnel. Exploring both the hard skills and the personal traits needed to reach the very top of the ladder, candidates are primed for successful careers in almost any industry or sector.
Our endorsed online study programs are open to applicants worldwide, with no entry-requirements to fulfil and no deadlines to worry about. All learning resources and study aids are included in the initial course fee, along with expert tutor support ;
Upon completion of this Level 2 PA and Secretarial Skills certificate, candidates benefit from invaluable knowledge and skills such as:
Enhanced organisational competencies
The ability to balance a heavy workload
Task prioritisation and time management skills
Complete knowledge of all key secretarial duties
The importance of operating with discretion
Meeting and conference organisation skills
Improved presentation and communication skills
The confidence to handle complex travel arrangements
Improved telephone manner and negotiation skills
Course Outline
This intensive Level 2 PA and Secretarial Skills certificate takes a fascinating look at the daily duties and responsibilities of PAs and secretarial personnel. The course consists of 04 in-depth modules, each of which concludes with an assessment you'll submit to your assigned tutor. Course content covers the following topics and areas of study:
Unit 1: The Job Functions of a PA / Secretary
This module covers the following topics:
Role and Responsibilities of a PA / Secretary
Daily Routine
Office Supplies
Plus more
Unit 2: Telephone Skills
This module covers the following topics:
Telephone Usage
Telephone Manners
Telephone Etiquette Tips
Domestic Long-Distance Calls
Voice-Mail Etiquette
Plus more
Unit 3: Mail Services and Shipping
This module covers the following topics:
Postal Automation: Encoding for Business Mailers
Forwarding First-Class and Other Mail
Alternatives to Royal Mail
Other Shipping Services
Plus more
Unit 4: Travel Arrangements
This module covers the following topics:
Transportation Reservations
Finding a Reputable Agent
Using a Travel Agent for International Travel
Plus more Updated on 20 April, 2021