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- Duration / Course length: 5 Days
- Starting Date: Enquire About It
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Course details
OverviewThe Chairman's Office plays a pivotal role in ensuring the smooth operation of an organisation. This intensive 5-day program equips you with the knowledge and skills required to excel in this critical role. You will comprehensively understand the Chairman's Office's functions protocols and best practices through interactive lectures case studies group discussions and practical exercises. Learn to manage the Chairman's agenda facilitate effective communication and provide exceptional administrative support becoming an invaluable asset to the Chairman and the organisation.
Objective
- Understand the core functions and responsibilities of the Chairman's Office.
- Develop a solid foundation in business etiquette and executive-level communication.
- Master effective diary management and scheduling techniques for the Chairman's busy calendar.
- Learn proven strategies for information gatheringresearchand briefing preparation.
- Develop exceptional organisational and time management skills to prioritise tasks and maintain efficiency.
- Gain expertise in managing board meetingspreparing agendasand facilitating productive discussions.
- Understand critical communication protocols for internal and external stakeholders.
- Develop solid interpersonal and conflict-resolution skills to navigate diverse situations.
- Master project management techniques for handling complex tasks assigned by the Chairperson.
- Gain insights into effective delegation and building a solid working relationship with the Chairman's team.
Who Should Attend
- Executive Assistants and Administrative Staff supporting Chairpersons or CEOs.
- Aspiring Professionals looking to enter the field of executive office management.
- Existing Chairmen's Office Staff seeking to refine their skills and knowledge.
- Individuals seek a career change towards a high-pressure, strategic support role.
Course Outlines
Day 1: The Heart of the Organisation: The Chairman's Office
Introduction: Understanding the strategic role of the Chairman's Office and its impact on the organisation.
Functions & Responsibilities: Delving deeper into the critical functions of the Chairman's Office including agenda management communication and administrative support.
Business Etiquette & Executive Communication: Mastering communication protocols professional presentation skills and effective writing for the Chairperson.
Day 2: Mastering Time Management & Prioritisation
Diary Management & Scheduling Strategies: Effective calendar management techniques to prioritise the Chairman's time and optimise his schedule.
Information Gathering & Research: Developing skills for efficient research information filtering and preparing concise and insightful reports for the Chairperson.
Prioritisation & Task Management: Gaining expertise in prioritising tasks managing deadlines and maintaining a high level of organisation.
Day 3: Boardroom Dynamics & Meetings Management
Board Meetings & Governance: Understanding the roles and responsibilities of the Board of Directors with a focus on board meeting management.
Preparing Effective Agendas & Briefing Materials: This course focuses on developing skills for crafting clear and concise board meeting agendas and supporting materials.
Facilitating Productive Discussions & Managing Conflict: Learning techniques to facilitate productive boardroom discussions manage information flow and navigate differing perspectives.
Day 4: Communication & Stakeholder Management
Internal & External Communication Strategies: Understanding communication protocols for diverse stakeholders including board members executives and the media.
Managing Information Flow & Confidentiality: Developing strategies for managing sensitive information maintaining confidentiality and ensuring clear internal communication.
People Skills & Conflict Resolution: Honing people skills for effective collaboration managing expectations and resolving conflict constructively.
Day 5: Delegation Project Management & Building a Team
Delegation Strategies: Mastering the art of delegation identifying tasks for appropriate team members and providing clear instructions.
Project Management for the Chairman's Office: Developing project management skills to manage complex tasks efficiently and effectively.
Building a Strong Working Relationship with the Chairman's Team: Understanding teamwork dynamics fostering open communication and creating a collaborative work environment. Updated on 19 August, 2024
About London Training For Excellence
Empowering Professionals for Over a Decade
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.
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We understand that busy professionals require flexible learning options. We offer a variety of delivery methods to suit your needs, including:
- In-person training: provides more significant face-to-face interaction. In a classroom setting, attendees can connect in real-time. In-person training also offers more opportunities for group activities and interactive projects.
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