London Training For Excellence Office Management London Training For Excellence
Price: USD 4,900
Instructor led live virtual classroom online. Classes may be individual or in group.

Course details

Overview
The Chairman's Office plays a pivotal role in ensuring the smooth operation of an organisation. This intensive 5-day program equips you with the knowledge and skills required to excel in this critical role. You will comprehensively understand the Chairman's Office's functions  protocols  and best practices through interactive lectures  case studies  group discussions  and practical exercises. Learn to manage the Chairman's agenda  facilitate effective communication  and provide exceptional administrative support  becoming an invaluable asset to the Chairman and the organisation.

Objective
  • Understand the core functions and responsibilities of the Chairman's Office.
  • Develop a solid foundation in business etiquette and executive-level communication.
  • Master effective diary management and scheduling techniques for the Chairman's busy calendar.
  • Learn proven strategies for information gatheringresearchand briefing preparation.
  • Develop exceptional organisational and time management skills to prioritise tasks and maintain efficiency.
  • Gain expertise in managing board meetingspreparing agendasand facilitating productive discussions.
  • Understand critical communication protocols for internal and external stakeholders.
  • Develop solid interpersonal and conflict-resolution skills to navigate diverse situations.
  • Master project management techniques for handling complex tasks assigned by the Chairperson.
  • Gain insights into effective delegation and building a solid working relationship with the Chairman's team.

Who Should Attend
  • Executive Assistants and Administrative Staff supporting Chairpersons or CEOs.
  • Aspiring Professionals looking to enter the field of executive office management.
  • Existing Chairmen's Office Staff seeking to refine their skills and knowledge.
  • Individuals seek a career change towards a high-pressure, strategic support role.

Course Outlines
Day 1:  The Heart of the Organisation: The Chairman's Office
Introduction: Understanding the strategic role of the Chairman's Office and its impact on the organisation.
Functions & Responsibilities: Delving deeper into the critical functions of the Chairman's Office  including agenda management  communication  and administrative support.
Business Etiquette & Executive Communication: Mastering communication protocols  professional presentation skills  and effective writing for the Chairperson.

Day 2:  Mastering Time Management & Prioritisation
Diary Management & Scheduling Strategies: Effective calendar management techniques to prioritise the Chairman's time and optimise his schedule.
Information Gathering & Research: Developing skills for efficient research  information filtering  and preparing concise and insightful reports for the Chairperson.
Prioritisation & Task Management: Gaining expertise in prioritising tasks  managing deadlines  and maintaining a high level of organisation.

Day 3:  Boardroom Dynamics & Meetings Management
Board Meetings & Governance: Understanding the roles and responsibilities of the Board of Directors  with a focus on board meeting management.
Preparing Effective Agendas & Briefing Materials: This course focuses on developing skills for crafting clear and concise board meeting agendas and supporting materials.
Facilitating Productive Discussions & Managing Conflict: Learning techniques to facilitate productive boardroom discussions  manage information flow  and navigate differing perspectives.

Day 4:  Communication & Stakeholder Management
Internal & External Communication Strategies: Understanding communication protocols for diverse stakeholders  including board members  executives  and the media.
Managing Information Flow & Confidentiality: Developing strategies for managing sensitive information  maintaining confidentiality  and ensuring clear internal communication.
People Skills & Conflict Resolution: Honing people skills for effective collaboration  managing expectations  and resolving conflict constructively.

Day 5:  Delegation  Project Management & Building a Team
Delegation Strategies: Mastering the art of delegation  identifying tasks for appropriate team members  and providing clear instructions.
Project Management for the Chairman's Office: Developing project management skills to manage complex tasks efficiently and effectively.
Building a Strong Working Relationship with the Chairman's Team: Understanding teamwork dynamics  fostering open communication  and creating a collaborative work environment. Updated on 19 August, 2024

About London Training For Excellence

Empowering Professionals for Over a Decade

London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.

A Breadth of Expertise

We offer a comprehensive range of training solutions across a diverse set of industries, including:

  • Artificial Intelligence (AI): Stay ahead of the curve with cutting-edge training on AI applications, machine learning and data analysis.
  • Contact Management: Learn best practices for building and nurturing relationships, managing communication workflows and leveraging technology to optimise your outreach efforts.
  • Engineering: Enhance your technical expertise and stay current with the latest advancements in various engineering fields.
  • Finance and Legal: Gain a deep understanding of financial concepts, legal frameworks and compliance requirements.
  • Human Resources: Navigate the complexities of HR practices, from recruitment and onboarding to employee relations and performance management.
  • Leadership and Management: Develop your leadership skills, communication techniques and team-building strategies.
  • Logistics: Optimise your supply chain operations and ensure efficient delivery of goods and services.
  • Marketing and Sales: Develop effective marketing strategies, hone your sales skills and drive business growth.
  • Oil and Gas: Gain specialised knowledge and skills relevant to the oil and gas industry.
  • Project Management: Master the art of project planning, execution and delivery to ensure successful project outcomes.


Our Approach

At London Training for Excellence, we believe in delivering high-quality, interactive training programmes that cater to diverse learning styles. Our experienced instructors are industry experts who combine theoretical knowledge with practical application.

Flexible Learning Solutions

We understand that busy professionals require flexible learning options. We offer a variety of delivery methods to suit your needs, including:

  • In-person training: provides more significant face-to-face interaction. In a classroom setting, attendees can connect in real-time. In-person training also offers more opportunities for group activities and interactive projects.
  • Online Courses: Our comprehensive online courses allow you to learn comfortably in your working environment.
  • In-Company Training: Tailor training programmes specifically for your organisation's needs and deliver them on-site for maximum impact and employee convenience.


Investing in Your Success

By investing in training and development with London Training for Excellence, you will gain the knowledge and skills necessary to achieve your professional goals and contribute to the success of your organisation. 

Contact Us Today

Let London Training for Excellence help you unlock your full potential and drive positive organisational change. Contact us today to discuss your training needs and explore how we can empower your workforce for the future.

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