Course details
Once you've hired the best talent, you want to retain your team of stars. Have you considered your "approachability" quotient? Do you know how to make your workplace a safe & respectful space? Actions at work count just as much as the work you do. Here you'll consider how you can grow as a leader and create a positive experience for your team.
Course 1: Conduct Behavioral Interviews
Learn how to conduct a behavioral interview to find the right people for your team.
• Clarify the… + Read More
Course details
Once you've hired the best talent, you want to retain your team of stars. Have you considered your "approachability" quotient? Do you know how to make your workplace a safe & respectful space? Actions at work count just as much as the work you do. Here you'll consider how you can grow as a leader and create a positive experience for your team.
Course 1: Conduct Behavioral Interviews
Learn how to conduct a behavioral interview to find the right people for your team.
• Clarify the job offer
• Ask better questions
Course 2: Be Approachable
Identify your own non-verbal habits & learn the skills to take your approachability to the next level.
• Assess your own approachability
• Be more interactive with better listening & understanding
Course 3: Coach as a Manager
Win with these coaching skills to take you team to the next level & unlock hidden potential.
• Set expectations to assess performance
• Give your team meaningful feedback
Course 4: Navigate the 4 Generational Workplace
Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.
• Focus on people
• Learn from one another
Course 5: Respect Ethnic & Racial Differences
Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.
• Say the right thing
• Show respect for all
Course 6: Respect Gender & Sexual Differences
Foster a safe & respectful workplace by learning how to treat gender & sexual differences with respect.
• Make it right
• Be the change
Course 7: Assert Yourself
Communicate assertively & effectively to address your needs while considering the needs of others to work efficiently & achieve your goals.
• Deal with difficulties
• Identify your conflict management style
Now with enhanced mobile access, this seven course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1.5 hours to complete all courses.
Updated on 22 March, 2018 - Read Less
