Course details

In this course, you will to learn how to become an effective negotiator and be able to forge agreements with others from simple transactions to complex deals.

Negotiating is as much a part of life as eating, sleeping, and, breathing. Every day we look for ways to find agreement with others.  Sometimes it's easy, but more often than not, we find that no matter how hard we try to reach an agreement, we don't succeed.  We're looking for a way to get a "yes", but frequently the response is "no".

Think about a typical day. You want to go to the beach for a vacation, but your spouse wants to go to the mountains. You have a great idea to present to your colleagues at the office, but all they want to talk about is why it won't work instead how it might.
 
You get tricked into buying a monthly subscription when you only wanted to try the "free, no obligation" offer. You want to cancel and get your money back, but the customer service person says, "Sorry. You should have read the terms and conditions more carefully."
 
More and more these days, negotiation is the most frequent method of decision making on the public stage. Although we may not be directly involved in the negotiation, the outcome can affect our lives and the lives of others.

No matter what your role is, learning to be an effective negotiator can make your life better and this course will give you the essential skills you need.

Updated on 22 March, 2018
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