Course details
Objectives
- Understanding and defining “negotiation”
- How to adopt a “win/win” approach
- Understanding and applying the stages of negotiations:
- Understanding negotiation style
- Using Negotiation tactics
Course Outcomes
By the end of this course, participants will be able to:
- Define “negotiation” and the “win/win” approach
Understand and apply the stages of negotiations:
- Preparation: where interests are defined and options are generated
- Negotiation: where behaviors of successful negotiators are applied
- Settlement and Evaluation: where the parties agree on a win/win solution to close the negotiations, and evaluate the success of the negotiation
- Assess their own negotiation style
- Adjust their negotiation style across situations and in response to their opponent’s style
- Identify, use and respond to commonly used negotiation tactic
- Set a personal action plan to improve their negotiating skills
This program is designed for
Account managers, salespeople, managers, and other personnel who need to improve their Negotiation Skills.
Updated on 08 November, 2015Course Location
About Career Development Organization
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