Mastering Facilities Management

Course details

"Mastering Facilities Management" is a CPD accredited comprehensive training program designed for professionals looking to enhance their skills and knowledge in the field of facilities management.
 
This course covers everything from the foundational principles of facilities management to advanced strategies for operational efficiency, sustainability, and financial stewardship. Through a series of engaging modules, participants will explore key topics such as the role of facilities management in organisational efficiency, the importance of standards and compliance, and the use of cutting-edge ;

The course will also delve into leadership, risk management, and financial decision-making, helping professionals align facilities management practices with broader organizational ;
With a mix of practical tools, case studies, and group activities, participants will be equipped to effectively manage day-to-day operations while strategically planning for the future of facilities management.

By the end of this course, participants will be able to:

• Understand the core principles and scope of facilities management.
• Implement effective maintenance and operational strategies to optimise resources.
• Align facilities management practices with sustainability goals and global standards.
• Leverage technology to improve efficiency and security in facilities management.
• Develop essential leadership and communication skills to effectively manage teams and stakeholders.
• Apply financial management practices, including budgeting and cost control, to optimise facility resources.
• Anticipate and mitigate risks through strategic planning and emergency

Course Outline

Module 1 – Introduction to Facilities Management: Standards, Strategies, and Sustainable Practices
In this first module, participants will gain a comprehensive understanding of the foundations of facilities management, exploring its definition, scope, and critical role in enhancing organisational efficiency. The sessions will cover global standards like ISO 41001, compliance with legal and regulatory requirements, and best practices for health, safety, and environmental management. Attendees will delve into space planning, sustainable design principles, and workplace design trends, such as hybrid models. Additionally, the module will highlight effective asset and equipment management strategies, including lifecycle planning, maintenance approaches, and leveraging technology for tracking and efficiency.

Module 2 – Facilities Management in Action: Technology, Maintenance, and Risk Preparedness
The second module will equip participants with the essential knowledge and tools to effectively manage maintenance and operations in facilities management. It will explore routine maintenance practices, the pros and cons of outsourcing versus in-house services, and strategies for energy efficiency and cost savings. Participants will also dive into cutting-edge technologies like CAFM, IWMS, IoT, and AI, gaining insights into how these tools are transforming smart facilities management and enhancing asset security. The module includes vendor and contract management, covering vendor selection, contract negotiation, and performance monitoring. Lastly, attendees will focus on risk management and emergency preparedness, learning to identify risks, develop response plans, and ensure business continuity.

Module 3 – Strategic Facilities Management: Financial Stewardship and Sustainability for the Future
The third module focuses on enhancing the strategic and financial acumen of facilities managers. Participants will learn effective budgeting and cost control techniques, financial reporting, and strategies for optimising CAPEX and OPEX. Sustainability takes centre stage with insights into green building certifications, energy conservation programs, and waste management practices. The module concludes with a forward-looking perspective, exploring the evolving role of facilities managers in strategic decision-making, emerging trends such as AI and ESG reporting, and best practices for continuous professional growth in a dynamic industry.

Module 4 – Essential Skills for Facilities Managers: Leadership, Technical Expertise, and Customer-Centric Strategies
The fourth module is designed to equip facilities managers with the core skills needed to excel in their roles. Participants will enhance their communication and leadership abilities, learning how to effectively engage with stakeholders, manage teams, and resolve conflicts while delivering exceptional customer service. The sessions will focus on problem-solving, critical thinking, and time management to tackle challenges efficiently and maintain organisational priorities. Attendees will also build technical knowledge of essential facility systems, preventative maintenance, and equipment monitoring. Additionally, the module covers financial management, including budgeting, cost control, and negotiation, alongside organisational skills like workload management, record-keeping, and inventory oversight. A strong emphasis is placed on fostering proactive communication and building lasting relationships with stakeholders. Updated on 15 May, 2025