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- Payment Terms: Enquire
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
OverviewTo communicate effectively we need to be self-aware and understand the impact of our style on other people. We need to use a range of skills in different situations based on different personalities. This highly practical course helps delegates to understand their strengths and develop their own communication style through group exercises and interactive content.
Delegates will improve their communication skills in the key areas of active listening rapport building adopting a tone and style relevant to their audience and overcoming various barriers to effective communication. These skills will be put into practice in various scenarios ranging from inspiring high team performance to managing the communications around corporate change programmes.
Objective
By the end of this interactive training programme, you will be able to:
- Use systematic methods to evaluate what you know about yourself and what you know about others.
- Communicate more effectively with others.
- Demonstrate advanced communication skillsboth verbally and non-verbally.
- Use simple empathic techniques to construct sentences based on what you hear from others.
- Understand established theories of change management and reasons for failure.
Who Should Attend
- Managers
- Leaders
- Department Heads
- Senior Officers
Course Outlines
Module 1 - Communication Skills
- Analysing communication methods.
- Effectively structuring your communication.
- Obtaining the benefits of active listening.
- Overcoming barriers to communications.
- Understanding the role of paradigm and perception.
- Comprehending different communication styles
- Selling in the benefits
- Developing new guidelines
- Are the benefits of the change readily observable?
- What are the 8 stages of change and what should you consider in each stage to maximise the likelihood of success?
- What are the common problems when managing changes that if neglected can seriously impact the change process?
- Enhanced communication skills with emphasis on non-verbal communication and body language.
- How can you improve your communication skills with your team by putting yourself in their position?
- What strategies help you gather more information about difficult cases.
- Control your reactions and avoid saying something that you could regret afterwards.
- What do people say about your team - and what do you want them to say?
- Key challenges for your team and how to meet them
- Case study - communicating coordinating and leading in practice
Module 5 - Influencing Skills
- How to establish rapport.
- How to use a simple 3-step technique to make people feel more comfortable in accepting your ideas.
- How to inspire others.
- How to use the 10-step persuasion technique to systematically prepare for an event where you expect to persuade others.
- What verbal techniques you should be aware of to improve your chances of success?
About London Training For Excellence
Empowering Professionals for Over a Decade
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving business landscape.
A Breadth of Expertise
We offer a comprehensive range of training solutions across a diverse set of industries, including:
- Artificial Intelligence (AI): Stay ahead of the curve with cutting-edge training on AI applications, machine learning and data analysis.
- Contact Management: Learn best practices for building and nurturing relationships, managing communication workflows and leveraging technology to optimise your outreach efforts.
- Engineering: Enhance your technical expertise and stay current with the latest advancements in various engineering fields.
- Finance and Legal: Gain a deep understanding of financial concepts, legal frameworks and compliance requirements.
- Human Resources: Navigate the complexities of HR practices, from recruitment and onboarding to employee relations and performance management.
- Leadership and Management: Develop your leadership skills, communication techniques and team-building strategies.
- Logistics: Optimise your supply chain operations and ensure efficient delivery of goods and services.
- Marketing and Sales: Develop effective marketing strategies, hone your sales skills and drive business growth.
- Oil and Gas: Gain specialised knowledge and skills relevant to the oil and gas industry.
- Project Management: Master the art of project planning, execution and delivery to ensure successful project outcomes.
Our Approach
At London Training for Excellence, we believe in delivering high-quality, interactive training programmes that cater to diverse learning styles. Our experienced instructors are industry experts who combine theoretical knowledge with practical application.
Flexible Learning Solutions
We understand that busy professionals require flexible learning options. We offer a variety of delivery methods to suit your needs, including:
- In-person training: provides more significant face-to-face interaction. In a classroom setting, attendees can connect in real-time. In-person training also offers more opportunities for group activities and interactive projects.
- Online Courses: Our comprehensive online courses allow you to learn comfortably in your working environment.
- In-Company Training: Tailor training programmes specifically for your organisation's needs and deliver them on-site for maximum impact and employee convenience.
Investing in Your Success
By investing in training and development with London Training for Excellence, you will gain the knowledge and skills necessary to achieve your professional goals and contribute to the success of your organisation.
Contact Us Today
Let London Training for Excellence help you unlock your full potential and drive positive organisational change. Contact us today to discuss your training needs and explore how we can empower your workforce for the future.
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