Managing a Microsoft ® Windows ® Network Environment

Course details

This instructor led, hands-on course is designed to provide the knowledge required by system administrators, network administrators, and IT professionals who implement, manage, and troubleshoot existing network and server environments based on the Microsoft Windows 2000 operating system.

Target Audience

This course will intended for system administrators, network administrators, and IT Professionals who focus on performing desktop and server installation and configuration tasks, and network and operating system management tasks in a Windows environment. The technical support specialist is a secondary audience for this course, as the course deals with troubleshooting tasks, hardware and software installations, configurations, upgrades, network and system operations tasks.

Objectives

• Publish and maintain printers and shared folders
• Delegate administrative control of an organizational unit
• Install and configure the Domain Name System (DNS) service
• Identify Active Directory® directory service replication latency issues and resolve conflicts that result from replication & implement Group Policy to centrally manage users and computers
• Manage users' desktops and software by using Group PolicyImplement security settings and account policies using Group Policy
• Implement and manage Web-based services in an intranet & the Dynamic Host Configuration Protocol (DHCP) service
• Implement Remote Access Service (RAS) and manage remote access by using remote access policies
• Implement name resolution for client computers by using DNS and Windows Internet Name Service (WINS)
• Troubleshoot client computer start-up and user logon problems

Course Outline

• Managing a Windows 2000 Network
• Windows 2000 Network Management Tasks & Using Active Directory for Centralized Management
• Delegating Administrative Control
• Managing Network Resources
• Introducing Active Directory
• Active Directory Logical & Physical Structure
• Managing Shared Network Resources
• Setting Up, Managing & Implementing Published Printers
• Maintaining Printer Resources
• Setting Up and Administering Published Shared Folders & Monitoring Access Troubleshooting User Access to Network File Resources
• Troubleshooting Published Resources
• Delegating Administrative Control
• Introduction to Delegating Administrative Control & Controlling Access to Active Directory Objects
• Managing Computer Accounts
• Customizing Microsoft Management Consoles (MMCs)
• Setting Up Taskpads
• Managing DNS
• Overview of the DNS Query Process
• Creating & Configuring Zones
• Configuring DNS Updates & DNS Name Resolution in Active Directory
• Maintaining and Troubleshooting DNS Servers
• Examining Active Directory Replication
• Replication Components and Processes
• Using Sites to Optimize Active Directory Replication & Identifying Replication Problems by Using Event Viewer
• Backing Up and Restoring Active Directory
• Implementing Group Policy
• How Group Policy Settings Are Applied in Active Directory & Modifying Group Policy Inheritance
• Troubleshooting Group Policy & Best Practices
• Using Group Policy to Manage the Desktop Environment
• Using Administrative Templates & Assigning Scripts in Group Policy
• Using Group Policy to Redirect Folders
• Troubleshooting User Environment Management
• Deploying & Managing Software
• Identifying Solutions to Software Deployment Problems
• Managing Network Security
• Securing the User Environment & Configuring Account Policies by Using Group Policy
• Analyzing Security Log Files to Detect Security Breaches
• Helping to Protect the Logon Process
• Examining Service Packs, Hotfixes, and Antivirus Software
• Managing Web Services
• Internet Information Services & Configuring Web Server Properties
• Creating Web Sites, Virtual Directories & Managing Web Site Content
• Identifying and Configuring User Authentication & User Access to Web Pages & Web Browsers
• Maintaining a Web Server
• Managing Remote Access
• Configuring the Remote Access Server, Authentication & Encryption Protocols
• Configuring Routing and Remote Access for DHCP Integration
• Examining & Creating Remote Access Policies & Evaluation
• Configuring the Remote Access Client
• Implementing and Managing DHCP
• Installing & Authorizing the DHCP Service
• Creating and Configuring a Scope
• Configuring DHCP in a Routed Network
• Support DHCP
• Implementing Name Resolution
• NetBIOS Name Resolution, & Using WINS
• Host Name Resolution
• Configuring Name Resolution for Client Computers
• Using DNS for Host Name Resolution
• Troubleshooting Name Resolution
• Troubleshooting Client Computer Startup and User Logon Problems
• The Startup Process for Clients Running Windows 95 and Windows 98 & the Windows NT-Based Startup Process
• Using Advanced Startup Options & Last Known Good Configuration to Start the Computer
• Using the Recovery Console
• Troubleshooting the User Logon Process