Management of the Chairman's Office

Course details

Overview
The Chairman's Office plays a pivotal role in ensuring the smooth operation of an organisation. This intensive 5-day program equips you with the knowledge and skills required to excel in this critical role. You will comprehensively understand the Chairman's Office's functions protocols and best practices through interactive lectures case studies group discussions and practical exercises. Learn to manage the Chairman's agenda facilitate effective communication and provide exceptional administrative support becoming an invaluable asset to the Chairman and the organisation.

Objective

• Understand the core functions and responsibilities of the Chairman's Office.
• Develop a solid foundation in business etiquette and executive-level communication.
• Master effective diary management and scheduling techniques for the Chairman's busy calendar.
• Learn proven strategies for information gatheringresearchand briefing preparation.
• Develop exceptional organisational and time management skills to prioritise tasks and maintain efficiency.
• Gain expertise in managing board meetingspreparing agendasand facilitating productive discussions.
• Understand critical communication protocols for internal and external stakeholders.
• Develop solid interpersonal and conflict-resolution skills to navigate diverse situations.
• Master project management techniques for handling complex tasks assigned by the Chairperson.
• Gain insights into effective delegation and building a solid working relationship with the Chairman's team.

Who Should Attend

• Executive Assistants and Administrative Staff supporting Chairpersons or CEOs.
• Aspiring Professionals looking to enter the field of executive office management.
• Existing Chairmen's Office Staff seeking to refine their skills and knowledge.
• Individuals seek a career change towards a high-pressure, strategic support role.

Course Outlines
Day 1: The Heart of the Organisation: The Chairman's Office

• Introduction: Understanding the strategic role of the Chairman's Office and its impact on the organisation.
• Functions & Responsibilities: Delving deeper into the critical functions of the Chairman's Office including agenda management communication and administrative support.
• Business Etiquette & Executive Communication: Mastering communication protocols professional presentation skills and effective writing for the Chairperson.

Day 2: Mastering Time Management & Prioritisation

• Diary Management & Scheduling Strategies: Effective calendar management techniques to prioritise the Chairman's time and optimise his schedule.
• Information Gathering & Research: Developing skills for efficient research information filtering and preparing concise and insightful reports for the Chairperson.
• Prioritisation & Task Management: Gaining expertise in prioritising tasks managing deadlines and maintaining a high level of organisation.

Day 3: Boardroom Dynamics & Meetings Management

• Board Meetings & Governance: Understanding the roles and responsibilities of the Board of Directors with a focus on board meeting management.
• Preparing Effective Agendas & Briefing Materials: This course focuses on developing skills for crafting clear and concise board meeting agendas and supporting materials.
• Facilitating Productive Discussions & Managing Conflict: Learning techniques to facilitate productive boardroom discussions manage information flow and navigate differing perspectives.

Day 4: Communication & Stakeholder Management

• Internal & External Communication Strategies: Understanding communication protocols for diverse stakeholders including board members executives and the media.
• Managing Information Flow & Confidentiality: Developing strategies for managing sensitive information maintaining confidentiality and ensuring clear internal communication.
• People Skills & Conflict Resolution: Honing people skills for effective collaboration managing expectations and resolving conflict constructively.

Day 5: Delegation Project Management & Building a Team

• Delegation Strategies: Mastering the art of delegation identifying tasks for appropriate team members and providing clear instructions.
• Project Management for the Chairman's Office: Developing project management skills to manage complex tasks efficiently and effectively.
• Building a Strong Working Relationship with the Chairman's Team: Understanding teamwork dynamics fostering open communication and creating a collaborative work environment.

Updated on 22 August, 2024