Leadership and Communication Workshop

Course details

• Communicate ideas clearly, powerfully, and intentionally to inspire and lead others to create vision, shape culture and achieve organizational goals.
• Develop strong interactive communication skills to strengthen relationships across teams, departments and levels.
• Develop communication strategies for team building to effectively collaborate for better problem solving and decision making.
• Transform destructive conflict into constructive conflict while building trust in the organization and creating a productive working environment.
• Recognize cultural differences within and across organizations and use best communication practices to enhance understanding and good will.
• Plan, introduce, and implement a successful change with employee support in today's complex business environment.
• Build, manage, and lead virtual teams at a distance while implementing strategies to maximize collaboration and productivity.
• Use powerful writing skills to compose effective messages that produce desired results in various business contexts.

• Set clear communication objectives
• Communication challenges in business leadership
• Establish clear understanding of roles
• Communicating to lead
• Cultural diversities on body language
• The Perception Divide - why it makes positive outcomes difficult for you
• The Communication Process
• Living the Vision
• Choice and Control
• Emotional Intelligence
• Developing Trust
• Gaining Rapport
• Outcome Thinking
• Active listening for understanding
• Influencing Framework
• Influencing Strategy
• Challenging Situations Understanding and Managing Conflict
• Communicating Exercise-Real Plays
• Facilitating Team Communications
• The "YOU" approach in practice
• Delivering attractive speech
• 'What happens next?' - compelling others to listen
• What gesture is appropriate
• Controlling emotional responses
• Working with Others Confidently
• Sandwich Type Feedback