Integrated Skills in Customer Service Saad Allah Management Training & Consultancy
Outlines:

  • The concept and methods of outstanding service
  • Outstanding service requirements of customers
  • Effective communication skills
  • Common Mistakes to deal with customers
  • Health behaviors to deal with customers face-to-face
  • Obstacles positive contact with customers
  • The importance of body language in dealing with customers
  • The art of listening
  • The power of human behavior and its role in dealing with customers
  • Customer service and how to apply them in the work environment departments

Career Path

Customer Services staff in all companies that have a direct deal with customers

Established in UAE, Saad Allah  Management Training & Consultancy  Group seeks to achieve one single goal, i.e. to discover talents, build capacities and create a positive learning environment  where participants can stimulate their potential and practice their learning for their best interest and that of their society.

Saad Allah Group  meets the needs of all participants who seek to develop their capabilities and skills to keep up with the ongoing progress and changes undergone by societies all the time.

In the development scheme adopted by Saad Allah Group, the best techniques of training and consultancy are applied and the most qualified training staff, including highly experienced facilitators  and trainers, are ed and employed, to help build and develop top human resources.

Saad Allah Group  has conducted many training courses and development projects for many government and private organizations in different sectors, meeting diversified training needs.

Upholding an unfailing belief in the importance of building and developing human resources, Saad Allah Group  has set up for itself the solid objective of researching and adopting new and useful ideas, methods and practices in training and development, to be always in line with international standards.Established in UAE, Saad Allah  Management Training & Consultancy  Group seeks to achieve one single goal, i.e. to discover talents, build capacities and create a positive learning environment  where participants can stimulate their potential and practice their learning for their best interest and that of their society.

Saad Allah Group  meets the needs of all participants who seek to develop their capabilities and skills to keep up with the ongoing progress and changes undergone by societies all the time.

In the development scheme adopted by Saad Allah Group, the best techniques of training and consultancy are applied and the most qualified training staff, including highly experienced facilitators  and trainers, are ed and employed, to help build and develop top human resources.

Saad Allah Group  has conducted many training courses and development projects for many government and private organizations in different sectors, meeting diversified training needs.

Upholding an unfailing belief in the importance of building and developing human resources, Saad Allah Group  has set up for itself the solid objective of researching and adopting new and useful ideas, methods and practices in training and development, to be always in line with international standards.

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