IBM Case Manager 5.2: Customize & Extend the Features

Course details

This course explores different options for customizing and extending the features of IBM Case Manager including developing widgets.

Target Audience:

This intermediate course is for developers who are responsible for:Customizing and extending the IBM Case Manager features by developing widgetsBuilding a customized user interface for IBM Case ManagerAnyone who needs to know the IBM Case Manager customization.

Objectives:

• Customize the Case Manager Client User Interface
• Customize the banner and the login page
• Associate a custom icon for a MIME type
• Modify labels in the IBM Case Manager Client
• Create a Viewer Map for PDF files
• View the Microsoft Word documents in the FileNet Viewer
• Edit the existing help topics
• Create a help plug-in
• Customize the toolbar to implement actions
• Add a custom action as a menu item
• Use Scripts to Customize Case Manager Client
• Use Script Adapter to customize the Case client
• Create catalog and widget definition JSON files
• Implement a custom widget (Custom search
• Define widget properties, and add event handling for your widget
• Build and deploy the widget package with an EAR file
• Troubleshoot
• Update an existing widgets package with new widgets (Custom case comment widget as an example)
• Uninstall a custom widget package in IBM Case Manager
• Implement External Data Services (EDS
• Create a toolbar button to start a task
• Dynamically add a choice list to a case property C
• Validate the data based on a step response
• Create a case custom workbench page
• Configure your system for the workbench page
• Add a Script Adapter to filter In-baskets
• Add a Script Adapter to filter cases
• Develop Custom Widget
• Create an IBM Content Navigator plug-in project in Eclipse
• Check the sample EDS configuration
• Change the field status dynamically for a property
• Add an external choice list with EDS
• Create dependent choice lists with EDS
• Prefill an initial value for a case property
• Set the case property field status as required
• Appendix: Steps to set up the sample External Data Service

Prerequisites:

• Intermediate level expertise in the following technologies:
• Java
• Dojo
• JavaScript
• JSON
• HyperText Markup Language (HTML 5)
• Cascading Style Sheets (CSS3)
• Experience with Eclipse IDE for developing applications.
• Familiarity with deploying applications in WebSphere Application Server.
• Familiarity with Case Management concepts
• Recommended prerequisite courses:
• F215 - IBM Case Manager 5.2 Introduction to Case Manager
• F212 - IBM Case Manager 5.2: Build a Case Manager Solution
• F120 - IBM Content Navigator 2.0.2: Customize and Extend the Features