Human Resources Management

Course details

As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of the manager. Whether the majority of those important functions stay within HR at your organization, or are your responsibility as a manager, it is important that managers understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Course Outline

Module One: Human Resources Today

• What is Human Resources Today?
• Key Factors Influencing Human Resources Today
• Growth in Human Resource Management

Module Two: Recruiting and Interviewing

• The Job Selection Process
• Get Good at Interviewing
• Interviewing Fairly
• The Best Way to Interview

Module Three: Retention and Orientation

• Getting Off on the Right Track
• Creating an Engaging Program
• Using an Orientation Checklist

Module Four: Following Up With New Employees

• Checking In
• Following Up
• Designing the Follow-Up Schedule

Module Five: Workplace Health and Safety

• Understanding Your Role and Responsibilities
• Understanding Local and Industry Specific Rules
• Training for Managers

Module Six: Workplace Bullying, Harassment, and Violence

• Definitions
• Costs to the Organization
• The Manager’s Role
• An Employer’s Responsibility

Module Seven: Workplace Wellness

• Wellness Behaviors
• Wellness Trends
• The Case for Wellness

Module Eight: Providing Feedback to Employees

• Feedback Model
• The Feedback Sandwich
• Encouraging Growth and Development

Module Nine: Disciplining Employees

• The General Discipline Process
• The Progressive Discipline Process
• Having Discipline Meetings
• Following Up

Module Ten: Terminating Employees

• Documenting Events
• Making the Decision
• Communicating the Decision

Module Eleven: Wrapping Up

• Words from the Wise

Objectives

• Describe the implications of different aspects of Human Resource Management on your daily responsibilities
• Define human resources terms and subject matter
• Recruit, interview, and retain employees more effectively
• Follow up with new employees in a structured manner
• Be an advocate for your employees’ health and safety
• Provide accurate, actionable feedback to employees
• Act appropriately in situations requiring discipline and termination
• Evaluate some of the strengths and opportunities for Human Resources in your own workplace
• Identify three areas for further development within the Human Resources field as part of a personal action plan.