- Duration / Course length: Upto 5 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Health and Social Care Communication SkillsOverview
This Health and Social Care Communication Skills course equips students with essential communication skills for health and social care settings, emphasizing professional behaviour, confidentiality, and patient engagement techniques. It provides foundational knowledge of medical terminology and the legal and ethical considerations in healthcare communication.
Learning Outcomes
- Understand the role of communication in health and social care contexts.
- Recognize the components of effective professional communication and behavior.
- Apply appropriate interviewing techniques in patient care.
- Tailor communication strategies to various patient comprehension levels.
- Uphold confidentiality and privacy standards in healthcare settings.
- Master the relevant human body vocabulary through visual aids.
- Identify and describe common medical equipment, instruments, and laboratory tests.
- Navigate the legal and ethical aspects of healthcare communication.
- Decode and utilize medical jargon, acronyms, and abbreviations accurately.
- Develop a comprehensive understanding of communication dynamics within health and social care environments.
Who Is This Course For?
This course is designed for aspiring healthcare professionals, current practitioners looking to enhance their communication skills, and individuals seeking to enter health and social care fields. It is also suitable for support staff within medical facilities who interact with patients and healthcare providers, as well as students who wish to develop a strong foundational understanding of communication in a healthcare context.
Why Choose Us?
- Affordable, engaging & high-quality e-learning study materials.
- Tutorial videos/materials from the industry-leading experts.
- Study in a user-friendly, advanced online learning platform.
- Efficient exam systems for the assessment and instant result.
- The UK & internationally recognised accredited qualification.
- Access to course content on a mobile, tablet, or desktop from anywhere, anytime.
- The benefit of career advancement opportunities.
- 24/7 student support via email.
Career Path
Upon completing this course, individuals will be prepared for various roles where clear and compassionate communication is paramount. Career opportunities can range from frontline patient care to administrative and support roles within the healthcare industry. Graduates might find themselves in clinical environments, such as hospitals and clinics, or in community health settings, including care homes and social service agencies. Advanced career paths could lead to management positions or roles focused on healthcare policy and patient advocacy, where effective communication strategies are key.
Course Curriculum
Health and Social Care Communication Skills
- Module 1. Introduction to Health and Social Care
- Module 2: Communication and its Relevance
- Module 3: Importance of Communication in Healthcare
- Module 4: Professional Communication and Behaviour
- Module 5: Interviewing Techniques
- Module 6: Adapting Communication to a Patient's Ability to Understand
- Module 7: Confidentiality in a Medical Environment
- Module 8: Human Body Vocabulary with Pictures
- Module 9: Equipment, Instrument and Lab Tests
- Module 10: Legal aspects and Ethics
- Module 11: Medical Jargon and Terminology
- Module 12: Acronyms and Abbreviation
Updated on 15 November, 2023
Eligibility / Requirements
To start this Health and Social Care Communication Skills course, candidates should have a high school diploma or equivalent as a minimum educational prerequisite. Those with a background in healthcare, psychology, social work, or any caring profession will find the course particularly beneficial. Proficiency in English and strong interpersonal skills are essential. Prior experience in health or social care roles, while not mandatory, may be advantageous for a deeper understanding of the course material.
Job roles this course is suitable for:
Healthcare Assistant , Medical Administrator , Patient Advocate , Clinical Coordinator , Social Care Worker , Health Educator , Medical Receptionist , Care Home Manager , Hospital Liaison Officer , Health Service SupervisorAbout Alpha Academy
Alpha Academy is an online learning platform that provides one of the best e-learning experience that you can think of. With a large variety of training courses to choose from, you are bound to find something to suit you. Whether it be to improve your current expertise or develop new skills, we can facilitate your goal. On top of our provision of professionally accredited courses, we also provide a free CV review for you within 24 hours of submission.
Why Choose Us:
- On top of our provision of professionally accredited courses, we also provide a free CV review for you within 24 hours of submission.
- This is perfect for you if you want to add the experience to your CV/Resumé or hang it on your wall.
Assessment and Certification
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
