Course details
You will learn to:
- Importance of Customer relation management/ BtoB
- Start thinking /new direction
- Customer overview of change /Challenge of change
- Models for success /areas within your control
- The inside & insight shift /groundhog moment
- Identify and explain four different personality styles/thinking pereferences emotional intelegence ,Communicate effectively with the four styles,self and others,
- listen with our entire body (new look)
- Planning with strategic Questions (4S)
- Analyze the current status level of their sales relationships and prioritize them according to their long-term potential.
- Identify long-term objectives for developing and strengthening relationship, Plan specific actions to reach these objectives
By focusing on:
What is CRM? ,Importance of identifying customers thinking preference to develop business ,Identify own personal style
How to identify others’ styles?How to build trust with customers?How to evaluate the importance of customers?personal and clinical tough,problem setup and solving, Customers decisions ,risk cost and value ,Building successful long term business relationships,trust and rapport,action planning
Group work simulation ,film show,case studies
Role playing
Who Should Attend?
Senior Medical Reps. Product specialist
Updated on 08 November, 2015Course Location
About Harvest Consultancy
They are a regional established certified LTD company Main office in Cairo, expanding its services to the ME countries. They are Currently in the process of Establishing our new office in the United States.
Our activities are focused in 8 main directions:
- Learning and Development.
- Harvest Business Academy "HBA".
- Recruitment and Interviewing Process.
- Harvest Center for Performance Assessment.
- HR, Marketing and Management Consultancy.
- Loyalty Programs.
- Societal activities Harvest Scholarships etc...
- Data Integration
In addition to our main activities They are working in:
- Marketing of pharmaceutical and Para-pharmaceutical products.
- Integrated Marketing Services (Designs, promotional materials printing, Theyb design, event management, gimmicks etc…in collaboration with Infinity Group.
- Vocational and technical pharmaceutical & medical issues (New expansion).
- Data integration through virtualization and automation
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