Green Belt

Course details

Lean Six Sigma is a highly regarded and widely deployed approach to Continuous Improvement both in the manufacturing and services sector. Lean Six Sigma is a team based application of process data and process knowledge to drive process improvement and cost savings in a disciplined “project by project” approach. It has become the process improvement methodology of choice for organisations that are serious about achieving world class performance in quality and customer satisfaction. This course works through the DMAIC (Define, Measure, Analyse, Improve and Control) approach to process improvement, providing delegates with the critical tools involved.

The Green Belt role is the heartbeat of any Lean Six Sigma roll-out as a Green Belt can both lead projects themselves and also act as a key team member on Black Belt Projects, which have a wider scope and normally a more ambitious business case.

This Green Belt course is designed to strengthen the skill-set of the delegate in both problem solving and process improvement utilizing a specific project from his/her organisation to do this. This is a real benefit of the course in that delegates work through ‘real live projects’. Each delegate must identify in advance of training, a suitable work based project to complete during and following training so that, not only does each delegate gain the skills and techniques of Lean Six Sigma but the organisation gains the actual process improvement or project deliverable.

• Delegates may complete:
• an individual project, or
• a group project.

Many organisations would not have sufficient projects to facilitate an individual one for each delegate on an in-house course. Group projects also allow projects with a wider scope and greater business case, while also facilitating a cross learning experience for the delegates.

As part of the course, software is used to teach the statistical data analysis that is at the core of the methodology. We offer organisations a choice of software; Minitab or SigmaXL. Practical use of the software using examples relevant to the delegates’ organisation and sector will be organised in advance.

Thus the three key features of this Green Belt course are:

• The precise programme can be customised in advance to meet the specific needs of the organisation
• Delegates will learn to use the statistical software most relevant to their organisation
• Delegates will be able to complete inpidual or group projects within their organisation.

Course Programme

The training is split into 2/3 modules run over a 2-3 month timeframe with the intervening time used to work on the project in line with the methodology. Key deliverables are explained and agreed with the delegates at the end of each module.

The course can be customized as required, to focus on specific tools that are more applicable to the organisation’s processes and industry and likewise not include tools that are deemed to be of less relevance or not applicable. Prior to the course detailed discussions take place with the tutor to ensure that all requirements are addressed in both course design and content.

Define & Measure

• VoC, SIPOC, CTQ
• Project Charter
• Process Mapping (Deployment, IPO, Flow Maps and Spaghetti maps)
• Graphical Analysis using SigmaXL (or agreed alternative)
• Communications Plan
• Team Dynamics and Tools
• Statistics of a process (Capability, Control, MSA)

Analyse and Improve

• Cause and Effect (XY) Matrices (Fishbone Diagram)
• Root Cause Analysis / 5 Whys
• Failure Mode and Effect Analysis (Predictive Risk Management)
• Creative thinking
• Managing Change

Control

• Standardisation and Simplification
• Mistake Proofing
• Process Control Plans
• On-going Process Monitoring
• Project Report out