- Duration / Course length: 40 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Often working in an administration role or as a receptionist provides progression and can lead to management roles. If you hope to work in an office or reception environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.What will I learn?
The course provides the the opportunity to gain recognised skills in:
- Customer service and team motivation
- Business, letter, and e-mail writing
- Speed typing and speed reading
- Microsoft Outlook, Access, Word, PowerPoint, and Excel
- Diary management, event planning, arranging travel, and organising meetings
- Handling confidential documents
- Job functions
- Note taking and meeting minutes
- Creating an effective CV and cover letter
- Dictating and proofreading
- Bookkeeping and Quickbooks
- Invoicing and petty cash
- Time management
Learning with Study 365 has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have unlimited ; An effective support service and study materials will build your confidence to secure your qualification.
COURSE CURRICULUM
1. Developing Customer Service Skills
2. Business Reports And Letter Writing
3. E-Mails Writing Tips
4. Typing Speed Development
5. Tips For Speed Reading
6. Microsoft Word
7. Microsoft Excel
8. Microsoft Powerpoint
9. Microsoft Outlook
10. Microsoft Access
11. Diary Management
12. Handling Confidential Documents
13. Job Functions And Description Of Office Admin/ Manager
14. Successful Meeting Minutes
15. Note Taking
16. Document Proofreading
17. Appointment Booking And Arranging Interviews
18. Delivering Postal Mail
19. Dictating
20. Organising A Meeting
21. Data Management, Record Keeping And Filing
22. Event Planning
23. Arrange Business Travel & Accommodation
24. Bookkeeping
25. Quickbooks For Payroll Management
26. Invoicing/Petty Cash
27. Supervising And Monitoring The Office Works
28. Time Management
29. Motivating Employees
30. Creating An Effective Cv And Cover Letter
Method of Assessment:
At the end of the course, learners will be required to take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Certification:
Successful candidates will be awarded “Diploma in Office Skills & Receptionist Training”. Updated on 12 March, 2024
Eligibility / Requirements
- Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
About Study 365
Study 365 is an online course provider, offering more than 400 courses to students across the globe. We have built a solid reputation which has elevated us to become one of the most trusted and reliable course providers in the online learning marketplace. With over 100,000 students on our books, we’re the preferred choice for many online learners.
- Unrivalled choice
At Study 365, we offer a diverse range of online courses, where students can study everything from accounting, to design, beauty therapy, IT and education and training. All of our courses are completely relevant to the real world, so you can gain vital skills applicable to your chosen career.
- Accessible and affordable
We aim to make it easy to help you gain new skills, so you’ll find that many of our courses are open to students without previous experience or qualifications. Of course, if you’re looking for a course that builds on existing skills, we offer these too, in which case, entry requirements may be stipulated. Crucially, our courses are affordable, making it easy for anyone to kick-start a new career.
- Informative and secure
With our comprehensive course information, we make it simple for you to decide if a particular course is right for you. As well as detailing what the course involves, we reveal who might suit the course, and what career path you could take with it. With real student reviews, you can also find out what others have to stay from their experience of a course.
Once you’ve chosen a course, getting started is quick and fuss-free. Our online system is very secure, so your personal details will be kept safe at all times.
- Learn at your own pace
Many people choose to study online because they have other commitments in their daily lives, such as juggling family and work. The beauty of learning through Study 365 is that you can learn at your own pace in the comfort of your own home, at any time of day or night, on any device, to suit your personal circumstances. This flexibility means studying with us is easy, even if your life is already busy.
- Expert tutor support
Although you learn on your own with our courses, we appreciate that you’ll need expert guidance to make sure you’re on the right track and to offer support as and when it’s needed. That’s why each course is supported by professional tutors who are experienced and knowledgeable in your chosen course topic.
- As good as the classroom
As an expert online course provider, we understand that students expect the same level of course quality as if they were in a classroom situation. At Study 365, all of our courses have been meticulously designed, so they easily rival any style of course offered in a classroom setting.
- Versatile and motivated learning
We appreciate that some students can find it hard to motivate themselves to learn online under their own initiative, so we’ve tried to make the courses as inspiring and interesting as possible, to ensure students stay motivated, from start to finish. Tuition comes in the form of professional video tutorials, narrated e-learning modules, interactive quizzes, tests and exams.
- Assessment and certification
To show understanding of your learning, you’ll be assessed by Study 365 on completion of your modules.
