Employee Relations Professional

Course details

Day 1
Employee relations
* Definition of the employee relations function
* Main duties and responsibilities
* Administration versus operations versus welfare
* Employee relations versus human resources
* Employee relations versus personnel and administration
* Employee relations versus performance management
* Employee relations versus training and development
 
Day 2
National labor laws
* Main sections of the labor law
* Labor law and administration
* Code of conduct
* Disciplinary matrixes
* Disputes resolution: employee, company and law
* Code of conduct and legality of the disciplinary framework
* Role of employee relations in communicating labor law
 
Day 3
From workforce reporting to impactful analytics
* Employee relations main key performance indicators
* More data does not equal useful data
* The importance of analytics on critical business directions
* Providing implications not HR directives
 
Day 4
Employee morale
* Organizational culture versus organizational climate
* Influencing organizational climate
* Defining employee morale
* Main principles for the development of employee satisfaction surveys
* Employee morale versus organizational health
* Tangible and intangible measures of employee morale
* The morale index
Coaching and counseling roles of employee relations
* Appropriateness of coaching and counseling
* Common mistakes done by employee relations
* Coaching methodologies and tools
 
Day 5
Performance management and career development
* Understanding your workforce culture, capabilities and needs
* Performance management systems
* The tangibles and intangibles in performance management
* Role of employee relations in performance management and career planning
* Talent management grids
* Succession planning
Exit interviews
* The importance of exit interviews
* Exit interview form
* Conducting exit interviews
* Reporting exit interview results
 
  Updated on 16 May, 2024