Knowledge Point Institute CPHQ Certified Professional in Healthcare Quality Knowledge Point Institute
Price: USD 545
USD 606
Instructor led live virtual classroom online. Classes may be individual or in group.
  • Duration / Course length: 4 Days
  • Timings: Enquire

    Course details


    This course is designed to help those who are planning to take the Certified Professional in Healthcare Quality (CPHQ) examination. The course will follow the CPHQ exam matrix and will help participants focus their study efforts. Throughout the course short videos, practice questions and focused learning exercises are offered that provide definitions and examples of concepts covered in the course modules. Participants should come to the workshop with functional knowledge in areas identified in the CPHQ exam outline, which may be obtained at .

    The Course will present information on healthcare quality methods, information management, strategy and leadership, change management and innovation, continuous readiness, and patient safety. Q-Solutions: Essential Resources for the Healthcare Quality Professional, Third Edition, is recommended for the ;


    Identify the alignment between a quality program and organizational systems.
    Explain confidentiality principles and the impact of health information management on quality.
    Recognize patient safety goals and priorities.
    Identify the quality professional's role in assisting with implementing patient safety activities.
    Understand accreditation, the value of accreditation, the accreditation process and examples of agencies offering accreditation.

    DAY 1
    • Information Management
    • Introduction To Quality
    • Introduction To Statistics , Descriptive Statistics
    • Inferential Statistic
    • Tools for displaying Data
    • Performance
    • Improvement Tools
    • Confidentiality
    • Information Management

    DAY 2
    • Leadership and Management,
    • Healthcare Organization as Complex System
    • Strategic Planning For Healthcare Quality
    • Aligning Culture to support Quality
    • Aligning Structure to support Quality
    • Aligning Staff to Support Quality
    • Aligning Rewards to Support Quality
    • Change Management
    • Creativity and Innovation
    • Leadership and Management,
    • Healthcare Organization as Complex System

    DAY 3
    • performance Improvement Introduction
    • Quality Performance Improvement (QPI) Model
    • Healthcare Failure Mode and Effect Analysis(HFMEA)
    • Performance Measure
    • Benchmarking
    • Credentialing and Privileging Process
    • Evidence -based Practice and Clinical Pathway
    • performance Improvement Introduction

    DAY 4
    • Accreditation and Continuous Readiness
    • Healthcare Safety
    • Introduction to Patient Safety
    • National Patient Safety Goals 2014
    • Medical Errors
    • Medication errors
    • Patients Safety Indicator
    • Accreditation and Continuous Readiness



    Any healthcare professional whose scope of work includes quality and safety.
    •  Physicians
    •  Quality Professionals
    •  Nursing Professionals
    •  Infection Prevention & Control Professionals
    •  Pharmacists
    •  Physiotherapists
    •  Medical Technologists
    •  Executive Management Consultants
    •  Clinical and Quality Consultants

    •  Review and prepare for the CPHQ Examination by identifying test taking tips and recognizing examination resources to use following the course.
    •  Apply core quality improvement, assessment, control and assurance principles in health care quality practice
    •  Facilitate the assessment and development of the organization's culture to support strategic planning and linking performance/quality improvement activities with quality goals and objectives
    •  Apply process analysis tools, basic statistical techniques and methods for statistical process control useful in designing and constructing quality and performance improvement activities ( principles of qualitative and quantitative data collection).
    •  Facilitate assessment and ongoing development of the organization's patient safety culture and link patient safety activities with strategic goals and objectives.
      Updated on 10 March, 2021

    Eligibility / Requirements

    The CPHQ course is designed to help healthcare professionals pass the CPHQ certification ; It covers all the essential topics of the CPHQ examination and helps you focus your studying to be well-prepared for the ;

    About Knowledge Point Institute

    About Knowledge Point – Best Training Institute in Dubai

    Knowledge Point is the one the best Training Institute in Dubai, UAE. We empower students by providing them with outstanding training and exposure to make them industry ready.

    We are recognized for our qualified staff, best-in-class amenities as well as the willingness to help students progress. This has helped us earn to the label of best Training Institute in Dubai. We regularly incorporate feedback from our students into each session so we can connect better with them. It’s only with the revolutionary ideas and courses we offer today, we soon became recognized as one of the finest training institutes in Dubai.

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    Today’s world requires practical thinkers and not just bookworms. The world has progressed and we need people who can break the chains of traditional stereotype. This can only be done by adopting innovative methods of learning.

    Knowledge Point, a reputed Training Institute in Dubai, promotes the same. We aspire to make our students think creatively, innovatively, and independently. So, that when they step out in the world, they walk step-in-step with it.

    We believe in proactive education by facilitating interaction between the experienced staff and the students.
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    Knowledge Point aims to become a leading training institute in Dubai which facilitates advanced infrastructure and allows creativity to flow. We allow students to explore and learn from their mistakes. We believe that students are our true future. At Knowledge Point, we do not differentiate between students. In fact, we cherish every gift and talent that the students possess.

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